Temporary Call Handler

3 days ago


Derby, United Kingdom Express Recruitment Full time

Express Recruitment are delighted to be working alongside a leading Local Authority who are recruiting for a Call Handler to join their emergency community response team on a temporary basis to support the increase in calls.

**Roles & Responsibilities**
- Respond to urgent requests for service, support callers during emergency situations
- Provide emergency response service to customers who have fallen
- Deal sensitively with a diverse customer base and assess the reason for each call
- Maintain and update customer details and incidents using the bespoke CRM system

**Skills & Experience**
- Work flexibly in order to support the needs of the business
- Previous experience in similar role essential
- Polite and professional telephone manner
- Ability to work well using own initiative

**About Express Recruitment**

We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations.

**Vacancy Summary**

**Hours**:Monday-Friday, 9:00am-5:30pm

**Salary**:c£10.42 per hour D.O.E

**Location**:Derby, Derbyshire

**Job Type**:Temporary, with the potential to extend

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency. IND123


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