Call Handler
1 week ago
That provides support to people in their own homes through their connection link to the Carelink telecare service 24/7 and 365 days a year.
This service supports people who wish to remain living independently for as long as they can. It also brings reassurance to users by ensuring safety within the home.
Customers activate a support call at any time 24/7 via the alarm unit installed in their own home and or the sensors attached to it.
CANDIDATES SUBMITTED WILL BE EXPECTED TO HAVE
EXCELLENT COMMUNICATION SKILLS
EXCELLENT COMPUTER SKILLS
AND WILL NEED TO HAVE CALL CENTRE EXPERIENCE OR AN UNDERSTANDING OF SOCIAL CARE WITH THE ELDERLY
WITHOUT THIS EXPERIENCE CANDIDATES WILL BE REJECTED.
- call handling services
- responding to emergency situations including lifting uninjured customers using specialist equipment provided. (Full training provided)
- carrying out safe and well checks to support vulnerable people living in the community.
- installing and maintaining emergency call equipment in customer's homes
- x 5 7.5 hour shifts with a 30-minute unpaid break on a rolling rota basis including weekends and bank holidays
- Work night shifts only
- 23:00pm to 07:00am
- Hours are 37.5 per week
Full training will be given.
The posts will be for a 12-week period
If you are looking for a new role or would like further information, please send across your up to date CV
If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee
.
Look forward to speaking with you,
Job Types:
Full-time, Temporary contract
Contract length: 3-6 months
Salary:
£9.00-£13.30 per hour
Benefits:
- Company car
- Company pension
- Onsite parking
Schedule:
- 8 hour shift
- Every weekend
- Monday to Friday
- Night shift
- No weekends
Experience:
Customer Service: 2 years (required)
Social Care: 2 years (required)
- Elderly: 2 years (required)
Licence/Certification:
- Driving Licence (required)
Work Location:
In person
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