Key Account Administrator

3 months ago


Northampton, United Kingdom Panther Group Full time

As one of the UK's leading suppliers of nationwide 2-Person ‘White Glove' Home Delivery Services, we are always on the lookout for fantastic people to join our expanding teams.

We are looking for an experienced Administrator to join our Customer Experience department. You will be required to provide telephone and administrative dues on behalf of Panther to key clients, ensuring an efficient and effective service
- To act as the primary point of contact for client servicing issues.
- To maintain current knowledge regarding industry & environmental compliance.
- To carry out administrative duties as required on behalf of Panther group.
- To work within procedures published by the company from time to time.
- To provide cover for absent colleagues to ensure the continuance of an efficient and effective service. Covering other ad-hoc duties that the employer determines fall within the job-holder's capabilities.

We are looking for someone who is
- able to demonstrate experience within a customer service or account management role
- a confident problem solver
- able to make decisions quickly
- able to take ownership of issues and see them through to resolution
- has great attention to detail



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