Call Centre Operator

3 weeks ago


Edinburgh, United Kingdom CHANNEL ALT LTD Full time

**Responsibilities**:

- Handle inbound and outbound calls in a professional and courteous manner
- Provide accurate information to customers regarding products or services
- Perform data entry tasks accurately and efficiently
- Upsell products or services to customers where appropriate
- Maintain a high level of phone etiquette at all times

**Requirements**:

- Proficient in English
- Strong communication skills with the ability to articulate information clearly
- Excellent analytical skills to understand customer needs and provide appropriate solutions
- Experience in data entry is advantageous
- Ability to upsell products or services effectively

**Job Types**: Full-time, Permanent

Pay: From £25,904.19 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Edinburgh: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 29/05/2024



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