Call Centre Operator
3 weeks ago
**Responsibilities**:
- Handle inbound and outbound calls in a professional and courteous manner
- Provide accurate information to customers regarding products or services
- Perform data entry tasks accurately and efficiently
- Upsell products or services to customers where appropriate
- Maintain a high level of phone etiquette at all times
**Requirements**:
- Proficient in English
- Strong communication skills with the ability to articulate information clearly
- Excellent analytical skills to understand customer needs and provide appropriate solutions
- Experience in data entry is advantageous
- Ability to upsell products or services effectively
**Job Types**: Full-time, Permanent
Pay: From £25,904.19 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Edinburgh: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 29/05/2024
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