Customer Service Advisor

7 months ago


Belfast, United Kingdom Communications and Solutions Partners Group Full time

Are you passionate about delivering exceptional customer service while driving sales success? Join our team as a Customer Service Advisor and play a key role in assisting customers with their needs while contributing to our sales objectives.

**Duties**:

- Provide personalized assistance to customers, understanding their requirements, and guiding them through product and service offerings
- Actively engage customers to identify their needs, recommend products/services, and assist in closing sales
- Build rapport with customers, ensuring a positive experience and fostering long-term relationships
- Analyze customer needs and recommend appropriate financial services or products
- Collaborate with cross-functional teams to address customer concerns and ensure a seamless customer experience

**Skills**:

- Strong communication skills with the ability to effectively communicate complex information to customers
- Ability to analyze customer needs and provide appropriate solutions or recommendations
- Excellent problem-solving skills with a strong attention to detail
- Ability to work independently and as part of a team in a fast-paced environment

**Salary**: From £23,424.21 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Belfast (preferred)

Work Location: In person



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