Customer Service Advisor
5 months ago
We are looking for a confident, experienced customer services specialist to fulfil the **SERVICE ADVISOR** role in a busy, long-established successful independent garage based in Wellington, Somerset.
You’ll be replacing a long-term team member who has been with the business for 35 years and is now retiring
- Liaising with the workshop team, booking in jobs and monitoring work in progress.
- Obtaining parts from third-party accounts suppliers.
- Keeping customers fully informed, advising of additional work requirements, and gaining authorisation to proceed.
- Completing relevant administration such as invoicing, database updating, filling out service books and filing.
- Presenting / explaining customer invoices and taking payments.
- Providing customer advice and handling any concerns.
**This position will require a well-organised, confident individual who has robust experience in a customer services role within the motor industry.**
A full driving licence is important.
You’ll be working a **Monday to Friday** week (plus the very occasional Saturday morning) in a really friendly independent business that values their colleagues and has a great reputation.
**kream motor recruitment** is a motor trade-specific recruitment agency based near Exeter covering the whole of the south west; specialising in permanent vacancies in franchised and independent motor dealers/repair workshops. Backed up by 60+ years joint experience in most departments we believe our professionalism, industry understanding, and reputation are unrivalled. Please visit our website to view all our current vacancies.
PV4903 INDAUTO
**Salary**: Up to £30,000.00 per year
Schedule:
- Monday to Friday
**Experience**:
- Automotive Customer Service: 1 year (preferred)
Work Location: In person
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