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Customer Service Coordinator

4 weeks ago

Wellington, Telford and Wrekin, United Kingdom Jobseekers Recruitment Services Full time

About the Role:

We are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at Jobseekers Recruitment Services. As a key member of our administration team, you will be responsible for managing client accounts, processing customer enquiries, and providing exceptional customer service.

Key Responsibilities:

  • Manage 20+ client accounts, ensuring accurate and efficient administration
  • Process customer enquiries, set up new accounts, and prepare quotations
  • Develop and maintain strong relationships with existing clients and suppliers
  • Provide excellent customer service, resolving queries and issues in a timely manner
  • Accurately prepare customer files and maintain manual data recording

About You:

We are looking for a motivated and enthusiastic individual with excellent communication skills, a high level of accuracy, and attention to detail. If you have previous administration experience and a passion for delivering exceptional customer service, we would love to hear from you.