Administration Assistant
4 weeks ago
**Administration Assistant**
**£10.85 per hour plus company benefits**
**Bank Contract**
**A Top 20 Care Home Group 2023**
Wellington Vale is a luxurious 80 bedded Nursing, Dementia and Residential Care Home situated in Waterlooville.
We are looking for an Administration Assistant/Receptionist to join our admin team to work on an 'as and when' basis to cover annual leave and adhoc sickness. Notice will be given of the weeks/dates needed to provide cover.
You will be the first point of contact in the home. This role requires someone who has a range of skills with good IT experience, attention to detail and able to multi-task. In addition to reception duties, you will provide additional administration support to the Home Administrator.
**Main Responsibilities**:
- Welcome and greet visitors to the home in a professional and courteous way and ensure the visitor to the home has signed in/out.
- Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
- In addition to reception duties, provide additional administration support to the Home Administrator where needed, predominantly with meeting monthly deadlines, i.e. payroll.
- Ideally, have an understanding of purchase invoicing/purchase orders/sales ledger/petty cash/reconciliation.
- Maintain transport bookings for residents to and from appointments.
- Manage hair dressing, nail and chiropody appointments within the home.
- Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents.
- Respond to any emergency situations as requested by the home.
- Liaising with all departments regarding events, such as resident birthdays
- Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained.
**Person Specification**:
- Excellent customer service skills
- IT literacy - competent with the use of systems
- Previous telephone experience
- Professional telephone manner
- Knowledge of general administration
- Good communication skills
- Neat and well presented
- Excellent written and verbal English
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