Customer Service Assistant

3 months ago


Manchester, United Kingdom The ICM Group Full time

As a **Customer Service Advisor** you will be the first point of call for customers and potential customers. Therefore, a friendly & professional personality is essential.

**Main Duties**:

- Dealing with customers in person and via the telephone.
- Convert enquiries into sales to ensure the store hits its target. Upselling of company services.
- Administrative duties

Maintain a clean and tidy store.
- At times you may need to work alone and take key holder responsibility.
- Will be required to carry out forklifting duties.
- Deal with any late payments.
- A good level of written and verbal communication skills
- Confident and clear communication skills when dealing with customers in person and over the phone
- Attention to detail and able to work within company guidelines. **Comfortable working in a small team environment and adapt to lone working**:

- Ability to retain company products information covered within the induction process.

If this sounds like to job for you **APPLY NOW**

**Salary**: £24,000.00 per year

Schedule:

- Monday to Friday
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Manchester (required)

Ability to Relocate:

- Manchester: Relocate before starting work (required)

Work Location: In person



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