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Conference and Banqueting Operations Supervisor

7 months ago

London, United Kingdom DoubleTree Tower of London Full time

**WELCOME TO A WORLD OF OPPORTUNITIES** **AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. - **No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

**A WORLD OF REWARDS**
- **Yearly Salary of £26,000**:

- **Smart uniform provided**:

- **Free and healthy** **meals** when on duty
- **Grow your Career**:

- **Personal Development** programmes designed to support you at every step of your career
- **Team Member Referral Program**:

- **High street discounts**:with Perks at Work
- **Holiday**: 28 daysincluding bank holidays (increasing yearly to up to 33 days)

**A Conference and Banquet Operations Supervisor is responsible for supervising Conference and Banqueting operations to deliver an excellent Guest and Member experience while assisting with meeting department targets.**

**What will I be doing?**
- Supervise Conference and Banqueting operations
- Communicate and delegate in line with daily function sheets
- Able to work in all areas of Conference and Banqueting including Bar, Restaurant, and Room Service
- Welcome guests in a polite and friendly manner
- Follow cash handling procedures
- Manage guest queries in a timely and efficient manner
- Ensure cleanliness of work areas
- Plan, organise and control the daily operations
- Ensure compliance of brand standards
- Represent needs of the team
- Assist Food and Beverage with achieving financial targets
- Assist Conference and Banquet Manager with training and developing the team
- Assist with annual and mid-year appraisals with team members under your responsibility

**What are we looking for?**
- Previous Conference and Banquet experience
- Committed to delivering high levels of customer service
- Positive attitude
- Good communication skills
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams

**It would be advantageous in this position for you to demonstrate the following capabilities and distinctions**:

- Experience in the hotel industry
- Experience in supervising and/or delegation
- Willingness to develop team members and self

**EVERY JOB MAKES THE STAY.**

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

**Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company**

IND01

**Salary**: Up to £26,000.00 per year

**Benefits**:

- Company events
- Company pension
- On-site parking

Work authorisation:

- United Kingdom (required)

Work Location: In person