Administration Assistant

4 weeks ago


Skelmersdale, United Kingdom JOB Consultancy Full time

Administration Assistant
- 37.5 Hours per week - Monday to Friday
- Competitive salary
- Onsite Parking
- Modern office facilities

My client, a growing and progressive company based in Skelmersdale are looking for an experienced administrator to join their team. Working within the debt recovery industry, the main purpose of this role is to provide administrative support to the New BusinessSales team.

Role Responsibilities include:

- Respond to telephone calls and allocating these to staff as appropriate
- When necessary take messages for staff and ensuring that these are passed on, presenting a professional and helpful image to enquirers
- Undertake general administrative and reception duties including photocopying, faxing, filing, and archiving
- Undertake all general secretarial tasks including word processing/typing letters and reports as directed
- Ensure documents are produced accurately and in the correct format
- Enter sales enquiries & notes on the ACT database as requested, ensuring all information is correct.
- Enter all quotations on the ACT database within the opportunities tab and update records accordingly
- Send all relevant documentation to potential new clients as requested by the sales team ensuring accuracy at all times
- Ensure all clients information is entered correctly on ACT and issue all agreements to the client following through checking
- Complete all tracing via Experian, Companies House, Creditsafe and the Insolvency Service as requested by members of the sales or collections teams
- Contact clients to chase relevant paperwork as required/requested
- Undertake additional specific administration tasks as directed, directly relating to the post
- Ensure all new cases passed across for recovery action are compressively checked for correct addresses, current trading situation and all insolvency checks completed
- Enter new clients and/or cases passed across for recovery action onto ORCA database ensuring accuracy of information and that all documentation is signed by the respective parties



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