Customer Service Assistant

6 months ago


Coventry, United Kingdom DiSRUPT Agency Full time

**Join Our Inclusive Team at CRM Students**

**About Us**:
At CRM Students, we believe in fostering a vibrant and inclusive community where every individual feels valued and respected. As an integral part of our Accommodation Management Team, you'll play a pivotal role in ensuring that our residents enjoy a truly luxurious living experience while receiving top-notch customer service.

**Key Responsibilities**:

- Perform daily administrative tasks to uphold our high service standards for students, staff, and clients.
- Establish and maintain professional practices to guarantee impeccable accommodation standards, prioritizing cleanliness and comfort.
- Safeguard monetary transactions and adhere to CRM cash handling procedures with diligence and integrity.
- Manage the issuance of keys and access devices, including any parking administration, in alignment with residence protocols.
- Provide prompt and courteous responses to customer inquiries, fostering positive relationships and ensuring their needs are met.
- Keep residents informed of current and upcoming developments, demonstrating effective communication skills.
- Cultivate excellent rapport with service users, prioritizing their satisfaction and well-being.
- Maintain accurate records in collaboration with the Accommodation Management Team, ensuring accountability and transparency.
- Under supervision, oversee risk and safety protocols within the property, prioritizing the well-being of all residents.

**Desired Skills and Qualifications**:

- Proven track record in customer service, with proficiency in face-to-face and telephone interactions.
- Confidence in communicating with clients and customers, ensuring their needs are met with professionalism and empathy.
- Impeccable attention to detail and strong problem-solving abilities, with a commitment to delivering excellence in all tasks.

**Join Our Inclusive and Dynamic Team**:
**Job Types**: Part-time, Permanent

Pay: £12,000.00 per year

Expected hours: 20 per week

**Benefits**:

- Company pension

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

Reference ID: COV



  • Coventry, United Kingdom Simon Lincoln Recruitment Solutions Ltd Full time

    **Hours of Work - Cover 9am - 5pm** **Dates - Monday 27th November - ongoing** **Duties** - Based front of house ensuring the highest level of customer service is maintained at all times and act as a role model for excellent service delivery. - To assist on open days and carry out viewings. - To follow the complaints procedures and to receive, log and...


  • Coventry, United Kingdom Compass Group Full time

    **More about the role**: Could you bring your spark to Eurest? Here's what you need to know before applying: **Your key responsibilities will include**: - Preparing delicious, high-quality food that delights our clients and customers - Serving customers, ensuring they receive an easy and seamless personalised experience - Being knowledgeable about the food...


  • Coventry, United Kingdom Compass Group Full time

    Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Healthcare on a part time basis, contracted to 14 hours per week. As a Customer Service Assistant, you will contribute to a passionate and friendly team...


  • Whitley, Coventry, United Kingdom CV-Library Full time

    Job Title: Temporary Customer Service Assistant (Part-Time) Hours: Monday to Friday, 09:30 - 14:00 Contract Type: Temporary Job Summary We are looking for a detail-oriented and organised Temporary Customer Service Assistant to join our team on a part-time basis. This role involves primarily data entry, processing new clients, and supporting the customer...


  • Coventry, United Kingdom Tenpin Ltd Full time

    Customer Service Assistant - CoventryCome join our fantastic team.We love to entertain! It's in our DNA!... and it's not just about bowling. We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous...


  • Coventry, United Kingdom Tenpin Full time

    **Join our team in our fantastic newly refurbished site** TENPIN IS NOT JUST ABOUT BOWLING... We are all things entertainment! We've got Arcade Machines, Pool Tables, Cocktails, Pizza's and Burgers! Oh and not to forget our Karaoke rooms... Whether your favourite tune is Kanye or SClub 7 you can sing your heart out all night with us! A career at Tenpin is...


  • Coventry, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Customer Service Assistant/Supervisor** **Hours per week: 24 hours per week** **Hourly rate: £11.50 - £13.50 per hour** **Shift pattern (if applicable): Must be fully flexible Monday to Sunday to work a range of day, afternoon, evening, overnight and weekend shifts.** **If working between the hours of 11pm and 6am, you will receive an...


  • Coventry, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Customer Service Assistant/Supervisor, Coventry** **Hours per week: 30 hours per week** **Hourly rate: £11.50 - £13.50 per hour** **Shift pattern (if applicable): Must be fully flexible Monday to Sunday to work a range of day, afternoon, evening, overnight and weekend shifts.** **If working between the hours of 11pm and 6am, you will...


  • Coventry, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Customer Service Assistant/Supervisor - Coventry, Cross Cheaping** **Hours per week: 24 hours per week** **Hourly rate: £11.50 - £12.00 per hour** **This role is a mixed shift pattern therefore you must be available to cover days, evening shifts and weekend shifts.** **If working between the hours of 11pm and 6am, you will receive an...


  • Coventry, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Customer Service Assistant/ Supervisor, Cross Cheaping, Coventry** **Hours per week: 30 (5 shifts per week)** **Hourly rate: £10.50 - £12.50 per hour** **Shift pattern (if applicable): You must be fully flexible from Monday - Sunday to work a minimum of 5 shifts per week. This will be a range of days, evenings and weekend shifts.** **If...


  • Coventry, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Customer Service Assistant/ Supervisor, Cross Cheaping, Coventry** **Hours per week: 18 (3 shifts per week)** **Hourly rate: £10.50 - £12.50 per hour** **Shift pattern (if applicable): You must be fully flexible from Monday - Sunday to work a minimum of 5 shifts per week. This will be a range of days, evenings and weekend shifts.** **If...


  • Coventry, United Kingdom Compass Group Full time

    Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Eurest on a part time basis, contracted to 30 hours per week. As a Catering Assistant, you will contribute to a passionate and friendly team working in a...


  • Coventry, United Kingdom Dougall Off Licence Limited Full time

    We are looking to recruit a new team member for our Nisa store in Coventry. The store is based in the heart of the residential area of Coventry and is a hub for the local community. As a Store Team Member, you will provide excellent levels of customer service and provide support for customers as and when they need your help. You will also ensure the store...

  • Customer Service

    7 months ago


    Coventry, United Kingdom Parents in Logistics Ltd Full time

    Job Title: Customer Service A customer service/admin role typically combines responsibilities related to customer service with administrative tasks. In such a position, an individual is expected to handle both customer-facing duties and various administrative functions. Here are some common aspects of a customer service/admin role: - **Customer Service...


  • Coventry, United Kingdom Olympia Motors Full time

    Responsibilities: - Assist customers with enquiries concerns, and requests in a professional and timely manner - Handle customer complaints and resolve issues to ensure customer satisfaction - Perform data entry and maintain accurate customer records in the company database - Process orders, returns, and exchanges efficiently and accurately - Assist with...


  • Coventry, United Kingdom Coventry Building Society Full time

    Our friendly team in one of our Coventry branches are looking for a customer focused, helpful person who loves providing excellent service, to join them. Working in the heart of the community our team are key in understanding what’s important to our diverserange of customers and create a sense of belonging for everyone. It’s a team orientated, supportive...

  • Customer Service

    3 days ago


    Coventry, United Kingdom Uniting People Full time

    **Complaints Handler / Customer Service** **Hours: 8:30 - 5pm or 9:00 - 5:30 Monday - Sunday** **Working one full weekend** **Salary: £20,000 + Bonus** **What you'll be doing** You will need to be resolution based, customer focused and have a keen attention to detail. **Full Training Provided( paid in full)** Key Responsibilities: - Complaints...


  • Coventry, United Kingdom 365 Pharmacist Full time

    365 Pharmacist have a fantastic opportunity available for two people to join our growing team in Coventry. The positions are for 35 hours per week. We are a growing pharmacy so this is a great opportunity for somebody who is looking to develop their career and grow with the company. **Skills** - Good organisational skills with a high level of attention to...


  • Coventry, United Kingdom ALS Environmental Full time

    The Administration Assistant will provide administrative support to the Customer Service Co-Ordinators to ensure that the department is maintained in an effective, up to date and accurate manner. **About the Position** **Hours Per Week**: 37 **Days per Week**:Monday - Friday **Basis**: Full Time and Permanent **Annual Salary**: £18,003.68 **Key...


  • Coventry, United Kingdom Fox ESS Full time

    We are looking for a Customer Service Specialist to assist our customers with technical problems when using our products and services. Your responsibilities would include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator...