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Customer Service Assistant

8 months ago

Coventry, United Kingdom Simon Lincoln Recruitment Solutions Ltd Full time

**Hours of Work - Cover 9am - 5pm**

**Dates - Monday 27th November - ongoing**

**Duties**
- Based front of house ensuring the highest level of customer service is maintained at all times and act as a role model for excellent service delivery.
- To assist on open days and carry out viewings.
- To follow the complaints procedures and to receive, log and attempt to resolve complaints received from customers with a view to the continuous improvement of our services.
- To comply with Health and Safety working practice and to provide information to visitors and subcontractors
- To respond to emergencies, both during and out of working hours, in a professional and diligent manner.
- To provide administration assistance to the Property Manager

**Job Type**: Temporary contract
Contract length: 30 days

**Salary**: £12.85 per hour

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Coventry: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Able to work the hours and days outlined

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

Reference ID: SLR15701