HR Operations Administrator

7 months ago


Middlesbrough, United Kingdom Am Recruitment (North East) Limited Full time

Providing Europe wide cover, the HR Operations Administrator will support the HR team in providing an efficient and streamlined service to the business regarding all HR-related administrative and operational tasks. This role has a wide remit which includes input to all HR admin and is an important support role to the business.

Effective administrative support is vital to the smooth running of the department.

Hybrid
- 3 days in the office minimum

**Key Responsibilities**:
Provide administrative support including, but not limited to.
- Supporting the HR team in delivering consistent, effective HR advice and guidance in a customer focused and timely way.
- Maintains effective relationships with all employees, deals with individual issues where direct involvement is appropriate, dealing with HR enquiries and associated administration duties.
- Administrative support for all elements of our people processes (manual & computerised systems, our main system being Workday):

- Recruitment and selection
- Pre-employment and new starter processes
- Employee Records
- Absence Records
- Learning and development
- Employee Engagement
- Employee benefits
- Offboarding employees
- Supporting the HR team with Disciplinary & Grievance case administration, including note/minute taking and support of initial investigation.
- Provide training support within the region for HR systems and processes.
- Assist with HR projects as identified by HR team.

**Key measures & targets**:
Following all HR procedures and carrying out duties as directed by your line manager.

**Key relationships**:
HR Team

All levels of staff within the Company, in different Regions

**Person Specification**:
**Essential**

CIPD Level 3

2-3 years’ experience within HR team

GCSE English and Maths at grade A-C or equivalent

Excellent organisational skills with the ability to work alone without constant direction Excellent eye for detail.

Excellent communication skills with the ability to communicate at all levels. Ability to prioritise workload and consistently meet deadlines.

Ability to use Microsoft Office suite. Possession of a confident but helpful manner

The ability to maintain confidentiality always and in all circumstances.

**Desirable**

Knowledge of Workday or other HR systems

**Reporting and Budgetary Responsibility**
- Reports to HR Operations Manager
- Has no specific financial responsibility but is expected to contribute by identifying and implementing cost savings.

**Qualifications**

CIPD Level 3

**PERSONAL QUALITIES**
- Be willing to learn and achieve results.
- High attention to detail
- Have the ability to understand systems quickly.
- Be highly organised and have the ability to prioritise workload.
- Be able to work to deadlines and meet them.
- Have good communication skills.
- Be flexible and adaptable.

**SKILLS REQUIRED**
- High attention to detail
- Good communication skills both verbally and written.
- Good IT skills
- Good organisational skills
- Ability to work under pressure.
- Ability to learn and teach new systems/equipment.mar
- Ability to prioritise workload.
- Ability to work well as part of a team as well as individually.
- Understand and experience with a unionised environment.
- Maintain high standard of work at all times.
- Ability to follow instructions accurately.
- To be flexible and a genuine willingness to undertake any tasks which could reasonably be expected of someone in this capacity

**Job Type**: Permanent

**Salary**: £25,000.00-£30,000.00 per year

Ability to commute/relocate:

- Middlesbrough, North Yorkshire: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Human resources: 1 year (preferred)

Licence/Certification:

- CIPD (preferred)

Work Location: In person


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