HR Co-ordinator

**Are you a HR professional who is passionate about continuous improvement and innovation?**:
***The Role**:
We have an exciting opportunity for a talented HR Co-ordinator to join our People team. You’ll work with our small HR administration team to transform and streamline our HR transactional service and processes, with a focus on great customer service. You’re one of the faces of our People Team and you’ll ensure that professional, timely HR-related advice and support is provided to our colleagues on a range of queries across the employee lifecycle.

You’ll co-ordinate the workload in a high-volume environment, including dealing with queries coming into a busy, shared inbox, as well as processing high volumes of HR and payroll transactions. Over time, we’d expect you to be a key driver in HR projects, such as the implementation of new systems or initiatives. You’ll also co-ordinate the administration and support of HR-related transactions, including DBS renewals, onboarding new starters, employee relations, and change management, and you’ll also oversee the successful delivery of our occupational health service.

You’ll be joining a small team within HR Services, but you’ll work as part of a wider People team of 30 friendly, passionate professionals. You’ll have key links with Talent, HR Business Partnering and Learning and Organisational Development, so this is a great opportunity for someone who is interested in working within a large HR team, who enjoys developing, automating, and implementing streamlined processes.

This role will be a hybrid role, so you’d work from a mixture of in the office (Hudson Quay, Middlesbrough) and from home, dependent on business and team need. We’d expect that during your first few months, you’ll be in the office for the majority of the week along with our team, so you’ll need to be able to travel to our head office and other offices around the Tees Valley.

**The Person**:
We’re looking for someone with previous experience in a HR Co-ordinator / senior HR administration role, and you’ll be used to processing HR transactions in a busy HR environment. Continuous improvement as well as streamlining and automating processes will be central to this role, so you’ll have plenty of ideas to drive change and innovation of our service.

You’ll be analytical and will always consider the bigger picture and the wider impacts; we’re looking for someone who will actively question the why, when, and what ifs. You’ll effectively assess and respond to a range of HR-related queries. You’ll be organising lots of tasks and you’ll need to react to issues swiftly when they arise, so you’ll need to be organised and proactive in your approach.

We use a range of systems such as iTrent (our HRIS), SharePoint and Power BI. You need to be confident using systems as we’re looking for someone who is naturally inquisitive who will understand our systems help to unlock their capability.

Finally, providing a first-class customer service is central to this role. You’ll be knowledgeable in HR-related topics and you’ll be able to build effective working relationships with internal and external customers to co-ordinate the delivery of a high-quality HR administration service.

**The future is exciting, and we only want the best to be part of it.**

**At Thirteen we're about homes and so much more.....**:
At Thirteen, we’re more than just a landlord. We believe everyone is an individual. That’s why we don’t just provide properties; we offer a home to suit each person’s needs.

And we’re not just about somewhere to live; our range of extra services means we can give people a helping hand specifically tailored to them if they need it.

Our strength, capacity and ambition to deliver what our customers need means we can change things for the better.

**So come and be part of making a difference. Great days for everyone are made at Thirteen.**

**Are you up for the challenge of bringing our vision to life and having great days at work?**:
There’s more information about this role in the documents attached to this advert. Find out about the benefits of working for Thirteen by clicking the attachment below.

If you’d like to talk more about the role please contact Michelle Callaghan, Payroll and HR Transactions Manager or Rachael Malpass, Talent Acquisition Lead for an informal discussion. Michelle can be contacted on 07770 942817 and Rachael can be contacted on 07977 482836.

**We don't require any support from recruitment agencies for this role