Senior Social Prescribing Link Worker

1 week ago


Middlesbrough, United Kingdom Middlesbrough and Stockton Mind Ltd Full time

Development Raise awareness and understanding of the Social Prescribing function and link worker role within Primary Care Provide coordination of the multi-disciplinary working between GP practices, Care Homes, and the Single Point of Access, including helping GP surgeries develop new and existing processes and pathways that enable better joined up working practices Work in partnership with primary care staff to meet peoples needs, including ensuring staff get feedback Work in partnership with practices to understand their peoples needs, using local knowledge and patient data to target specific cohorts of people and ensure service data is captured Management Support and line manage a team of Social Prescribing Link Workers, in line with organisational policies and procedures, including: monthly line management supervision and live appraisal; team meetings and communications; performance management; management of HR issues, including probationary period, leave and sickness absence; staff deployment, rotas and caseloads Provide guidance and support to staff members in delivering interventions, including appropriate interventions, complex cases, risk assessment and risk management, clinical group supervision/group skills development Work flexibly and creatively to support the team to respond effectively to overcome challenges Build excellent relationships with GP Practice staff, work collaboratively to develop the service, make improvements and solve problems. Monitor referral rates and co-ordinate responses appropriately, and monitor worker case loads Delivery Proactively engage people into the service using a variety of approaches, including receiving electronic referrals from GPs and contacting people directly over the phone to discuss the service Deliver a service that is flexible, person centred, focuses on peoples strengths and personal goals and provides them with choice Co-produce a personalised support plan with the person to improve their health and wellbeing, introducing or reconnecting people to community groups and statutory services as appropriate Where people may be eligible for a personal health budget, help them to explore this option as a way of providing funded, personalised support to be independent Deliver a range of direct interventions depending on individual needs including; Emotional support including support to develop effective coping strategies (working therapeutically) Support to better manage or improve physical health Support to regain or maintain relationships with friends and family Support to develop more confidence and a greater ability to gain choice, control and responsibility in their lives Support to engage with appropriate specialist support or advice services Support to engage in community groups and activities, including activities which promote citizenship and involvement Use person centred approaches to assess and manage risk and vulnerability with the individual, in line with Middlesbrough and Stockton Minds policies and procedures and in partnership with GP practices. Work collaboratively with patients towards a planned end set of goals and their exit from the service Arrange and attend multi-disciplinary meetings, ensuring the coordination of key worker action plans across primary and community care, including following up on actions agreed in meetings, communicating with stakeholders, and providing comprehensive feedback on outcomes to all relevant agencies Gather and record progress and outcomes with individuals, using an agreed outcome measurement tool, electronic database/case management systems and qualitative data capture Work closely with the GP Practices to ensure that social prescribing referral codes are inputted into the electronic systems within the GP practice and that the persons use of the NHS can be tracked, adhering to data protection legislation and data sharing agreements. Involve people who engage with the project in co-production where possible Engage with processes to capture, understand and learn from the feedback provided by people using the service Build relationships with key staff in the GP practice, attending relevant meetings, becoming part of the wider team, giving information and feedback on social prescribing Provide primary care and other referral agencies with regular updates about social prescribing, including training for their staff and information to encourage appropriate referrals Seek regular feedback about the quality of service and impact of social prescribing on primary acre and wider referral agencies Connecting with community groups and organisations Develop supportive relationships with local VCSE organisations, community groups and statutory services, to make timely, appropriate and supported referrals for the person being introduced Work with the other Social Prescribing Link Workers to develop ways to gather and share information about local community activity with people using the service and other stakeholders Ide



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