Patient Services Coordinator

2 months ago

Guildford, United Kingdom The Medical People Recruitment Full time

The Medical People Recruitment is recruiting on behalf of an International renowned Varicose Vein Clinic. This client are a high-achieving research-led clinic operating from a modern, purpose-built premises working with a multidisciplinary team of highly skilled specialists ranging from Aesthetic Practitioners, Sonographers and Consultant Surgeons. They are looking for someone who has excellent administrative skills ideally with some medical knowledge, be able to multitask, excellent organisational skills and confident to support our Front of House when required. You should also enjoy providing outstanding customer service, as you may be the first point of contact for their patients.

Previous experience is required.

Main Duties and Responsibilities:
To work within the philosophy, objectives, policies and procedures.

To work closely with the Front of House coordinator providing sufficient information and support to ensure a smooth patient service can be maintained.

To assist with Front of House duties when needed. Some but not all of these duties may include greeting patients, providing a high standard of professional interaction and service throughout their patient journey, and to ensure the smooth running of the day-to-day clinic and administration process.

To initiate quotation letters as required.

To input new patient details, update records and enter data onto the clinic system.

To take deposits and payments and ensure payments are entered onto the relevant system.

To ensure follow up appointments are made with patients, if not made with the Front of house post procedure.

To facilitate the sending of appointment confirmation and reminders to patients through the patient system.

To assemble new files and ensure patient lists are printed ready for the following day and to ensure patients notes are retrieved from filing as required.

To ensure that all relevant paperwork for each patient list is ready for the consultant/practitioner.

To be able to undertake audiotyping and or checking of Doctor’s letters via Lexicom system as required.

To attend training where necessary to meet mandatory and individual training needs.

To participate in personal Annual performance review and objectives set by the Clinical Quality Nurse Manager.

**Benefits**:
Holiday entitlement is 25 days plus bank holidays. A private pension scheme and private health care is offered upon completion of a 3 month probation period.

**Salary**: £23,000.00 per year

**Benefits**:
Company pension

Employee discount

On-site parking

Private medical insurance

Schedule:
8 hour shift

Monday to Friday

COVID-19 considerations:
The client has produced a COVID-19 protocol to keep patients and clinical staff as safe as possible during any patient visit to the clinic.

The protocol has been independently reviewed and approved by Cordell Health.

Ability to commute/relocate:
Guildford, GU2 7RF: reliably commute or plan to relocate before starting work (preferred)

**Experience**:
medical admin: 1 year (preferred)

**Job Types**: Full-time, Permanent

**Salary**: From £23,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Flexitime
- On-site parking
- Private medical insurance

Schedule:

- 8 hour shift
- Day shift
- Flexitime
- Monday to Friday

Ability to commute/relocate:

- Guildford: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Administrative: 1 year (required)

Work Location: In person

Flextime

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