Client Coordinator

3 months ago

Guildford, United Kingdom Smile101 Specialist Orthodontic Centre Full time

**Position Summary**:
Exciting opportunity for a Client Care Coordinator to join our team. We are Smile 101 Specialist Orthodontic Centre, an innovative, digital, private orthodontic practice situated in Guildford Surrey. The practice is within walking distance from the town centre.

We are looking for someone who excels at customer service and organisation. The applicants should be confident to communicate with patients both face-to-face and on the telephone. Who feels passionate about their work, has high standards, a high level of professionalism and maturity and is a team player.
- Delivering highest level of customer service
- Welcome all patients arriving at the practice with a smile
- Answer the telephone
- Liaise with patients and to organise appointments over the telephone and in person
- Establish and maintain working relationships with all members of the dental team
- Schedule patient appointments in accordance with the practice policies and keep records of all appointments
- Manage patient recalls
- Assist patients in completing their details prior to attending each appointment
- Collect and record patient payments noting any missed payments.
- Liaise with dental laboratories, supply companies and other organisations as required
- Keep the reception area and waiting rooms clean and tidy
- Undergo training as may be required to develop your skills and abilities
- Attend staff meetings
- Attend refresher and update training for medical emergencies and CPR
- Liaise with the Practice Manager on all matters concerning administration, pay and service
- conditions
- Deal in an appropriate and prompt manner with patient feedback and inform the practice
- manager about patient comments and complaints
- Maintain data protection in line with practice policies
- Manage the sales of dental sundries to patients and ensure patients are provided with the opportunity to buy sundries when they leave the practice
- Other duties as necessary for the efficient operation of the practice.
- Work strictly within practice policies and procedures in line with CQC regulations.

**Skills needed**:

- Computer literate.
- Good telephone manner.
- Organised and pro-active workflow
- Be able to work well within a team, as well as have the ability to be proactive when working alone.
- Good communication skills with the patients and team.
- Ability to remain calm under pressure
- Team player, punctual, keen learner and must have good communication skills.

Immediate start is available.

**Job Type**: Part-time, days are negotiable, school hours will be considered

**Salary**: Negotiable wage depending on experience.

**Job Types**: Part-time, Permanent

**Salary**: From £10.42 per hour

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Guildford: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: CC 06/23

  • Client Relations Coordinator

    1 month ago

    Guildford, Surrey, United Kingdom Advance TRS Full time

    Position OverviewThe Client Relations Coordinator plays a pivotal role in fostering relationships with clients, contractors, and internal stakeholders. This position demands exceptional communication abilities and meticulous attention to detail, coupled with a strong team-oriented mindset.Collaborating closely with the Rail & Infrastructure division, you...

  • Client Support Coordinator

    1 month ago

    Guildford, Surrey, United Kingdom Home Group Limited Full time

    Position OverviewAs a Support Coordinator, you will play a vital role in assisting individuals with complex needs to enhance their skills for independent living within the community. Your efforts will directly contribute to improving the lives of our clients.Key Responsibilities- Develop personalized support plans in collaboration with clients.- Oversee a...

  • Client Support Coordinator

    1 month ago

    Guildford, Surrey, United Kingdom Home Group Limited Full time

    Position OverviewAs a Support Coordinator, you will play a crucial role in assisting individuals with complex needs to enhance their skills and achieve greater independence within the community. Your efforts will directly contribute to improving the lives of our customers.Key Responsibilities- Develop personalized support plans in collaboration with...

  • Client Support Coordinator

    1 month ago

    Guildford, Surrey, United Kingdom Home Group Limited Full time

    Position OverviewAs a Support Coordinator, you will play a crucial role in assisting individuals with complex needs to enhance their skills for greater independence within the community. Your work will directly impact the lives of our customers, helping them achieve their personal goals and aspirations.Key Responsibilities- Develop and implement personalized...

  • Client Services Coordinator

    3 days ago

    Guildford, Surrey, United Kingdom Close Brothers Group Full time

    Client Contract and Services ExecutiveAt Close Brothers Asset Management, we are seeking a highly organized and detail-oriented Client Contract and Services Executive to join our Client Service Team.Key Responsibilities:Manage client onboarding and ongoing service queries efficiently and in a timely manner.Accurately and timely enter client data onto CBAM...

  • Client Services Coordinator

    3 days ago

    Guildford, Surrey, United Kingdom Close Brothers Group Full time

    Client Contract and Services ExecutiveAt Close Brothers Asset Management, we are seeking a highly organized and detail-oriented Client Contract and Services Executive to join our Client Service Team.Key Responsibilities:Manage client onboarding and ongoing service queries efficiently and in a timely manner.Accurately and timely enter client data onto CBAM...

  • Client Service Coordinator

    6 days ago

    Guildford, Surrey, United Kingdom Close Brothers Group Full time

    Client Service Team MemberAs a key member of our Client Service Team, you will play a vital role in ensuring the smooth onboarding and ongoing management of our clients' needs.Key Responsibilities:Manage client leads and data entry onto our CRM systemAccurately and timely update client information on CBAM and third-party platformsAdhere to Close Brothers...

  • Client Service Coordinator

    6 days ago

    Guildford, Surrey, United Kingdom Close Brothers Group Full time

    Client Service Team MemberAs a key member of our Client Service Team, you will play a vital role in ensuring the smooth onboarding and ongoing management of our clients' needs.Key Responsibilities:Manage client leads and data entry onto our CRM systemAccurately and timely update client information on CBAM and third-party platformsAdhere to Close Brothers...

  • Event Coordinator

    2 weeks ago

    Guildford, United Kingdom Profiles Personnel Full time

    Event Coordinator **About the Role** We are seeking a highly motivated and organized Event Coordinator to join our team at Profiles Personnel. As an Event Coordinator, you will be responsible for managing events from start to finish, ensuring seamless execution and exceeding client expectations. **Key Responsibilities** * Manage event inquiries and...

  • Event Coordinator

    2 weeks ago

    Guildford, United Kingdom Profiles Personnel Full time

    Event Coordinator **About the Role** We are seeking a highly motivated and organized Event Coordinator to join our team at Profiles Personnel. As an Event Coordinator, you will be responsible for managing events from start to finish, ensuring seamless execution and exceeding client expectations. **Key Responsibilities** * Manage event inquiries and...

  • Event Coordinator

    2 weeks ago

    Guildford, United Kingdom Profiles Personnel Full time

    Event Coordinator **About the Role** We are seeking a highly motivated and organized Event Coordinator to join our team at Profiles Personnel. As an Event Coordinator, you will be responsible for managing events from start to finish, ensuring seamless execution and exceeding client expectations. **Key Responsibilities** * Manage event inquiries and...

  • Event Coordinator

    2 weeks ago

    Guildford, United Kingdom Profiles Personnel Full time

    Event Coordinator **About the Role** We are seeking a highly motivated and organized Event Coordinator to join our team at Profiles Personnel. As an Event Coordinator, you will be responsible for managing events from start to finish, ensuring seamless execution and exceeding client expectations. **Key Responsibilities** * Manage event inquiries and...

  • Logistics Coordinator

    3 weeks ago

    Guildford, United Kingdom Perfect Placement Full time

    Logistics Coordinator / Car Park Coordinator Location: Guildford, Surrey Salary: £26,770 basic with £31,750 annual expected earnings (including bonuses and incentives) Hours: 45 hours per week, Monday - Friday (No weekends)Join Our Team at a Leading Car Dealership! Are you ready to accelerate your career in a fast-paced, rewarding environment? We're...

  • Operations Coordinator

    1 week ago

    Guildford, Surrey, United Kingdom Page Personnel Sales Full time

    p>Join Page Personnel Sales in Guildford and take on a new challenge as an Operations Coordinator. p>h3>About the Role/h3>p>As an Operations Coordinator, you will be responsible for client liaison and coordination of deliveries and engineering services. You will assist with management and scheduling of approved subcontractors, liaison with suppliers, quality...

  • Operations Coordinator

    1 week ago

    Guildford, Surrey, United Kingdom Page Personnel Sales Full time

    p>Join Page Personnel Sales in Guildford and take on a new challenge as an Operations Coordinator. p>h3>About the Role/h3>p>As an Operations Coordinator, you will be responsible for client liaison and coordination of deliveries and engineering services. You will assist with management and scheduling of approved subcontractors, liaison with suppliers, quality...

  • Event Coordinator

    4 weeks ago

    Guildford, Surrey, United Kingdom Profiles Personnel Full time

    Event Coordinator Job DescriptionProfiles Personnel is seeking a highly motivated and organized Event Coordinator to join our team. As an Event Coordinator, you will be responsible for coordinating and executing events, conferences, and meetings at our venue.Key Responsibilities:Manage event inquiries and bookings, ensuring seamless communication with...

  • Operations Coordinator

    4 months ago

    Guildford, United Kingdom Page Personnel Full time

    New Operations Coordinaror role in Guildford - Competitive salary and benefits **About Our Client**: A new opportunity for an experienced Operations Coordinator to work for a successful business based in Guildford. - Client liaison and coordination of deliveries and engineering services - Assist with management and scheduling of approved subcontractors -...

  • Billings Coordinator

    2 weeks ago

    Guildford, United Kingdom Faith Recruitment Full time

    A fantastic company based in Guildford are looking for a Billing Coordinator to join their team. The purpose of this position is to help with the companies cash flow and communicate with clients on a regular basis. The Billing Coordinator will: Create sales invoices using the companies operating software Manage the timely flow of files being passed for...

  • Billings Coordinator

    3 days ago

    Guildford, United Kingdom CV-Library Full time

    A fantastic company based in Guildford are looking for a Billing Coordinator to join their team. The purpose of this position is to help with the companies cash flow and communicate with clients on a regular basis. The Billing Coordinator will: Create sales invoices using the companies operating software Manage the timely flow of files being passed for...

  • Billing Coordinator

    5 days ago

    Guildford, Surrey, United Kingdom Faith Recruitment Full time

    A fantastic company based in Guildford is looking for a Billing Coordinator to help with their cash flow and communicate with clients regularly. The Billing Coordinator will be responsible for creating sales invoices using the company's operating software and managing the timely flow of files for billing. To be considered for this position, you will need to...