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Dental Office Coordinator

2 months ago


Guildford, Surrey, United Kingdom Medmatch Full time

Medmatch is seeking a highly motivated and experienced Dental Receptionist to join a well-established dental practice near Guildford.

This role offers an excellent opportunity for someone with a proven track record in the dental field who is eager to contribute to the smooth operation of a thriving clinic.

The ideal candidate will possess exceptional interpersonal skills, a proactive approach, and the ability to manage diverse administrative tasks while delivering outstanding customer service.

This position combines reception, administration, and patient coordination responsibilities, with a clear pathway for advancement into Practice Management.

About the Role
  • Full-time position, Monday to Friday - potential consideration for a 4-day workweek
  • Competitive hourly rate of £14-£15
  • Enjoy sociable working hours with no weekends or late evenings
  • Start as a Lead Receptionist and progress into Practice Management, unlocking professional development and financial growth opportunities
Responsibilities
  • Be the welcoming face of the practice, creating a positive first impression for patients.
  • Effectively manage patient inquiries received through phone, email, and other communication channels.
  • Schedule and modify appointments efficiently, ensuring accurate maintenance of patient records.
  • Provide comprehensive support to both the clinical and front-of-house teams in daily operations.
  • Process payments accurately and maintain strict patient confidentiality.
About the Practice
  • Modern dental surgeries offering a blend of NHS and private services. A small practice with a friendly and supportive team environment.
  • Established practice with a loyal patient base.
  • High volume of treatments, including Invisalign, Implants, Oral Surgery, and Cosmetic Dentistry.
  • Commitment to Continuous Professional Development (CPD) and professional growth for all staff members.
  • Dedicated Area Manager providing hands-on support and guidance.