Administration Assistant

3 months ago


Chesterfield, United Kingdom The Best Connection Employment Group Full time

The Best Connection Chesterfield are looking for a **part time Administrator** for one of our clients in the Chesterfield area.

We are seeking a highly motivated and organised Sales and Production Administrator. This individual will play a key role in supporting sales and production departments by managing administrative tasks and ensuring smooth operations.

**Responsibilities**:
**Sales Support**:

- Assist the sales team in generating and processing customer orders.
- Respond to customer inquiries promptly, providing accurate and comprehensive information about our products and services.
- Coordinate phone routing and ensure calls are directed to the appropriate team members.
- Maintain customer records and update the CRM system with relevant information.

**Production Coordination**:

- Collaborate with the production manager to implement a new management system.
- Assist in data entry and modification of works orders in the new system.
- Provide support in organising and optimising production processes.
- Assist in maintaining accurate records of production activities and materials used.

**Administrative Support**:

- Perform general administrative tasks, such as filing, data entry, and document management.
- Prepare and distribute internal and external correspondence, including quotes, invoices, and order confirmations.
- Maintain accurate records of sales, production, and customer interactions.
- Assist in the preparation of presentations, reports, and sales/marketing materials as needed.

**Customer Service**:

- Provide exceptional customer service by promptly addressing customer inquiries, concerns, and requests.
- Collaborate with the sales team to identify opportunities for upselling and cross-selling.

**Requirements**:

- Proven experience in a sales support or administrative role, preferably in a manufacturing or production environment.
- Strong organisational and multitasking skills, with the ability to prioritize tasks and meet deadlines.
- Excellent communication skills, both verbal and written, with a customer-centric approach.
- Proficiency in using office software and CRM systems.
- Attention to detail and a commitment to maintaining accurate records.
- Ability to work collaboratively in a team environment and build positive relationships with colleagues and customers.
- A can-do attitude with a willingness to learn and help others.
- Flexibility and adaptability to handle changing priorities and business needs.

**Hours of work**:

- Part time (30 hours) across Monday to Friday.

**Benefits**:

- Weekly pay
- Casual dress
- Pension contribution
- Free parking
- On-site parking

**Benefits & Requirements**:

- Hourly rate as above (not age dependent)
- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
- Canteen
- Ongoing Assignment
- Possible permanent position following a successful trial period


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