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Sales Compliance Administrator

2 months ago

London, United Kingdom Sage Homes Full time

**About Sage Homes**

Sage Homes is an innovative Blackstone and Regis business addressing the housing crisis in England by making good homes affordable for people across the country who need them.

Since 2017 we have delivered around 10,000 new homes across affordable rent, shared ownership and social rent for individuals and families. In 2021 Sage Homes became the largest provider of new affordable housing in England, and by 2030 we have committed to deliver 30,000 high-quality affordable homes across the country.

We have invested more than £3 billion into high-quality affordable housing. Our entrepreneurial spirit combined with our technical expertise has got us to where we are today and will enable future sustainable growth.

**About the role**:
As a Sales Compliance Administrator you will be working in a driven and fast paced team, who are responsible for responding to all enquiries relating to reservations flowing into the business. You will be responsible for managing new sales and completing Anti Money Laundering checks in line with legislation and Sage Homes own policies. You will be required to assist the sales and plot progression teams for general sales paperwork and accounts. This is an exciting opportunity for an excellent communicator who has an eye for detail.

This role will be hybrid working with 1-2 days based in our Covent Garden office where you will support the Regional Sales Managers with compliance and administration.

**Key duties**:

- Manage the sales compliance and searches inbox responding to all enquiries on the process of shared ownership.
- Providing support for the Regional Sales managers with compliance and administration.
- First point of contact for incoming sales calls.
- Carry out appropriate AML checks in line with current policy and legislation.
- Create plot sales folders for new buyers and update the CRM system with relevant sales information to ensure accurate creation of primary records.
- Instructing Sage and Customer solicitors through creation of Memorandum of Sale.
- Ensuring CORE data is completed in a timely manner.
- Ensure all customers receive a high-quality service throughout the sales process.
- Perform general office administration tasks as and when required.
- Liaise with our external sales agents to ensure smooth and timely flow of information.
- To carry out weekly meetings with each external agents, and track outstanding documents for each development and reservation.

**About you**
- Experience working within a sales work environment.
- Ability to work in a fast-paced environment
- Excellent customer service skills.
- Excellent communication with customers and colleagues.
- Ability to set own deadlines and work within timescales.
- Good knowledge of the housing sector, specifically the shared ownership sector.
- Ideally good working knowledge of Anti-Money Laundering requirements.
- Attention to detail and checking data accuracy.

We are committed to ensuring you have the best career here at Sage. As well as regular support and guidance from your manager you can expect to receive a variety of learning and development opportunities to support you as you grow within our business. This includes internally and externally delivered development programmes and opportunities to study for professional accreditations and qualifications.

**About the culture**

We truly care about the outcomes we deliver; creating safe and environmentally friendly places for people to flourish. And we're curious, passionate and inventive in the way we create social change.

Sage is a fast-paced and supportive environment where ambitious and proactive employees thrive. People are empowered to use their pioneering efforts to grow themselves and our business.

We are proudly committed to creating an inclusive workplace, where the diversity of our people and their ideas are truly valued and we love to see applicants from diverse backgrounds and different walks of life.