Customer Service Executive

6 months ago


Newcastle upon Tyne, United Kingdom Communications and Solutions Partners Group Full time

**Responsibilities**:

- Provide exceptional customer service by answering incoming calls and assisting customers with their inquiries or concerns
- Interact with customers, understand their needs, and provide tailored solutions and product and service recommendations
- Actively pursue sales opportunities, upsell products/services, and effectively convert inquiries into sales
- Upsell products or services to customers when appropriate
- Communicate effectively with customers to resolve issues or provide information

**Skills**:

- Ability to analyze customer needs and provide appropriate solutions
- Commitment to delivering exceptional service and building positive customer relationships
- Ability to identify sales opportunities, negotiate effectively, and close deals

**Salary**: From £24,717.51 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Newcastle upon Tyne (preferred)

Work Location: In person



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