Internal Communications Officer

4 weeks ago

Sheffield, United Kingdom Social Work England Full time

Social Work England are the specialist regulator for social work in England, focused on enabling positive change in social work. Every day, social workers support millions of people to improve their chances in life. We are taking a new approach to regulating social workers in their vital roles. We believe in the power of collaboration and share a common goal with those we regulate - to protect the public, enable positive change and ultimately improve people’s lives.

The communications team aim to establish and embed Social Work England’s positive reputation with the public, professionals, and stakeholders. We take an audience first approach, supporting the organisation to meet its business objectives through meaningful, proportionate and timely activity that facilitates engagement.

As a multidisciplinary team every role counts and is valued. We have expertise across strategic communications, internal communication, marketing, media, public relations, stakeholder engagement, social media, and digital. As a team we have a positive comradery and we maintain a firm focus on how our work impacts people.

Purpose of the role

Creating exceptional internal communications has transformed the way that our organisation informs and engages with our people. It is the glue that not only holds together our business priorities but supports organisational and cultural change.

You will work as part of an empowering communications team that puts audience first. You’ll provide best practice internal communications advice, guidance and delivery at all levels and across all directorates, including to executive leaders, senior leaders and project leads. This will support the business to deliver against its objectives set out in our corporate strategy, business plan and people plan. You will utilise your creative skills to create engaging communications for publication across a range of channels, ensuring outputs are clear, timely and targeted.

What you will do
- Working with the corporate communications manager to develop, maintain and deliver an annual internal communications strategy that aligns with the annual communications strategy, corporate strategy and business plan to meet the needs of our people, board members, and other relevant internal audiences.
- Develop and deliver communications plans that ensure successful delivery of projects, internal events, and initiatives, mobilise our people where appropriate, and improve services for internal stakeholders.
- Build and maintain relationships across the organisation, including with senior leadership, different teams and groups and networks, and collaborate to communicate with the organisation efficiently, timely and appropriately. Deliver specialist and informed guidance on internal communications practice to ensure that each group is able to meet their objectives and aims.
- Communicate effectively across the organisation, to ensure there is a clear and shared vision, and that employees remain well informed on organisational activity and organisation change relevant to them.
- Work flexibly and manage competing priorities to lead on the planning, creation and editing of proactive and reactive internal communications channel content, working across the organisation to ensure important messages are delivered to our people on time and that all our content is inclusive and accessible.
- Work closely with our people networks and forums to seek out opportunities for proactive and imaginative communication campaigns.
- Plan, manage and edit our intranet ensuring that it remains accessible in line with government digital service accessibility guidelines, is easy to navigate, and is a useful resource, ensuring that that the content remains relevant and accurate.
- Lead on evaluation, developing metrics for internal communications objectives, assessing the impact and effectiveness of our communications, identifying trends and escalating issues where appropriate.
- Deputise for, when required, and advise the corporate communications manager on strategic internal communications planning.

Your skills, knowledge and experience
- Proven experience of planning and creating marketing or communications materials for a range of internal audiences, with excellent written and oral skills and the ability to tailor the messaging and content appropriately.
- Plan, manage and edit our intranet ensuring that it remains accessible in line with government digital service accessibility guidelines, is easy to navigate, and is a useful resource, ensuring that that the content remains relevant and accurate.
- Ability to build effective working relationships with a wide range of key internal stakeholders, with strong people, networking and relationship skills, and with a natural curiosity and ability to tell stories.
- Solid proofing and editing skills, both for written content and audio/visual content, with an ability to translate important messages into effective, engaging and persuasive con

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