Technical Support Specialist
3 weeks ago
Morgan Philips are currently working with a client based in public sector based out of Edinburgh who are on the hunt for a Technical Support Specialist. Working in their Service Desk team, you would be providing second line support across a wide range of hardware and software. The majority of work will be done independently ‘in the field’.
Main Duties
Build, configure and install computer equipment, including software at customer sites.
Research and retrieve appropriate fixes via the internet and other support media.
Resolve IT issues raised by customers.
Liaise with suppliers to ensure the correct delivery of services / goods purchased by IT.
Write system documentation.
Maintain the core internal IT management systems and ensure user and asset procedures are followed.
Provide ad-hoc assistance to the end-user.
Essential
Jobholder must hold a Higher National Certificate (HNC) in Information Technology or similar qualification or be able to demonstrate equivalent experience;
Previous experience in Windows desktop technologies (including Apple Macs) working in an ICT support role.
Jobholders must also hold a current driving licence.
Desirable
ITIL Foundation Qualification
Customer care qualification
Experience of working in a school environment
Please note you will receive an automated response advising you that we have received your CV.
Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings.
We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
-
Technical Specialist
1 month ago
Edinburgh, United Kingdom Lorien Full time**Technical Specialist Analyst** **Hybrid Working - Edinburgh** **Financial Services.** Lorien's Banking Client are currently looking for a skilled Technical Specialist to join the expanding team on a new project on an initial 6-month contract. This role is Hybrid working, with 1/2days a month on site in Edinburgh. This role will fall Inside...
-
IT Support Specialist
3 weeks ago
Edinburgh, United Kingdom Clearwater Analytics Full timeJob Summary: The IT Support Specialist takes charge of coordinating, diagnosing, and troubleshooting incoming employee issues. Offering support services, they assist employees facing technical challenges and information technology issues encompassing desktop, laptop, or network services. Ensuring prompt resolution or escalation, when necessary, they...
-
Technical Support Engineer 2nd Line
1 month ago
Edinburgh, United Kingdom Henderson Scott Full time**Technical Support Engineer (2nd Line)** **Edinburgh (Hybrid working)** **£35,000** My client, one off the U.K's leading hybrid cloud and infrastructure specialist's are looking to add a talented technical support engineer to the team. We are looking for a solution's driven engineer who can work to resolve issues where possible and escalateif needed within...
-
Business Support Specialist
2 weeks ago
Edinburgh, United Kingdom LRQA Full timeJob ID: Location:Edinburgh: Lochside Way Position Category:Administration/Business Support Position Type:Employee Regular LRQA is a leading global assurance provider who specialise in food certification, compliance management systems, supply chain assurance, supplier rating, governance, risk management & performance & process improvements. By bringing...
-
Technical Release Specialist
4 weeks ago
Edinburgh, Edinburgh, United Kingdom FanDuel Full timeFanDuel Group is a world-class team of brands and products that deliver sports betting, gaming and entertainment to millions of US sports fans every day. That's no easy task, and wouldn't be possible without a fantastic team who have helped us pioneer new products and innovative features that make us a leader in the industry. Whether you're looking for...
-
Business Systems Specialist
2 weeks ago
Edinburgh, United Kingdom Hays Full timeYour new company This is an exciting opportunity to join one of Scotland's leading institutions and help them continue to build their reputation for innovation, research and sustainability. Headquartered in Edinburgh, they have a global reach with partnerships across many countries. They currently employ more than 3000 full-time staff with over 12000...
-
Specialist Study Skills Tutor
1 month ago
Edinburgh, United Kingdom Beacon Support Full time**Specialist Study Skills Tutor** Beacon Support Ltd. are recruiting Specialist One-to-One Study Skills Support Tutors to work with Higher Education students. The position offers flexible hours to work around you, whilst helping to make a difference to students’ educational experiences. **Benefits**: - £30 - £40 per hour, plus a generous holiday...
-
Technical Support Representative
4 weeks ago
Edinburgh, United Kingdom N-able Technologies Ltd. Full timeWhy N-able IT doesn’t get better than this! N-able isn’t just another software company – we’re going places, and we’d love for you to be a part of that journey. With N- ablites in more than 15 countries around the world, you’re adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We...
-
ICT Infrastructure Support Specialist
4 days ago
Edinburgh, United Kingdom Global Technology Solutions Ltd Full timeJob Title: Infrastructure Support Engineer III Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure...
-
Edinburgh, United Kingdom Manpower Full timeOur client, a blue-chip IT company, is currently seeking a Security Cleared Infrastructure Support Specialist III based on their customer site in Edinburgh. This is a temporary role to start ASAP for 3 months. 5 hours a week between 07:30 - 16:30 Monday - Thursday and 07:00 - 13:30 Fridays. Due to the nature of our client's work the successful candidate must...
-
Edinburgh, United Kingdom Manpower Full timeOur client, a blue-chip IT company, is currently seeking a Security Cleared Infrastructure Support Specialist III based on their customer site in Edinburgh. This is a temporary role to start ASAP for 3 months. 5 hours a week between 07:30 - 16:30 Monday - Thursday and 07:00 - 13:30 Fridays. Due to the nature of our client's work the successful candidate must...
-
Technical Support Lead
4 weeks ago
Edinburgh, United Kingdom pureLiFi Ltd. Full time**We are pureLiFi** pureLiFi is the world leader in Light Fidelity (LiFi) innovation and Visual Light Communication (VLC) systems. Our products provide pervasive high-speed wireless access that delivers significantly greater security, safety and data densities than Wi-Fi. Those joining this pioneering team at pureLiFi will be part of creating our wireless...
-
Ivanti Infrastructure Support specialist
2 weeks ago
Edinburgh, United Kingdom Global Technology Solutions Ltd Full timeJob Title: Infrastructure Support Engineer III Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure support...
-
Technical Support L2
1 month ago
Edinburgh, United Kingdom Stefanini, Inc Full timeThe Advanced Technical Assistance Team is an elite team of problem solvers taking on challenges that the Service Desk was unable to resolve. Its responsibilities lie predominately in resolving BAU tickets created by the Service Desk, providing feedback to help the Service Desk improve and highlight widespread issues so they can be resolved by the engineering...
-
Office Administrator and Technical Support
3 hours ago
Edinburgh, United Kingdom V Selective Ltd Full time**Office Administrator & Technical Support** **Office based - Central Edinburgh** - Do you have Office / Administration experience and good IT Skills?_ - Yes... Then this could be the perfect role for you!_ We have an opportunity to join an Education and Training Company in a varied role where you will be providing both Administrative and Technical support...
-
Technical Support Officer
1 month ago
Edinburgh, United Kingdom Scottish Agricultural College Full time**Title**: Technical Support Officer (Student Support) **Type**: Full-Time, Fixed-Term (2 Years) **Salary**: £24,510 - £28,128 per annum **Location**: SRUC Kings Buildings, Edinburgh **REF**:ACF/FO/033/23 **Closing Date**:19 September 2023 SRUC is unique in Scotland and one of the largest organisations of its kind in Europe. Our ambitious and...
-
Technical Support Representative 2
1 month ago
Edinburgh, United Kingdom Dexcom Full time**Technical Support Representative (Healthcare) German Speaker (Remote in the UK) **Are you Interested in working at Dexcom and being part of our Technical Support team, specialising in German, but you cannot see any suitable open positions?** **This role is based remotely in the UK, and you must have the Right to Work in the UK **About Dexcom** Founded in...
-
Technical Support Representative I
4 weeks ago
Edinburgh, United Kingdom N-able Technologies Ltd. Full timeIT doesn’t get better than this! N-able isn’t just another software company – we’re going places, and we’d love for you to be a part of that journey. The Way We Work, our hybrid working model based on trust and flexibility, allows you to maximize your contributions while growing your career. We are looking to hire a Technical Support Representative...
-
Citrix Adc Specialist
1 month ago
Edinburgh, United Kingdom Fujitsu Full time**Job Title - Citrix ADC Specialist** **Location - UK - Remote/Home** Are you a Citrix ADC Specialist? Can you build, maintain and upgrade a Citrix remote access solution? Do you want to make an impact and change the way the world works? Do you want to collaborate and achieve together with committed people to work autonomously to deliver 3rd line support,...
-
Technical Support Officer
3 hours ago
Edinburgh, United Kingdom NHS Scotland Full time**This post is a Fixed Term / Secondment position until 31st March 2024** **About the Organisation**: National Services Scotland (NSS) is a national NHS Board operating right at the heart of NHSScotland providing invaluable support and advice at a strategic and operational level. NSS supports customers to deliver their services more efficiently and...