Technical Support Representative I
4 weeks ago
IT doesn’t get better than this N-able isn’t just another software company – we’re going places, and we’d love for you to be a part of that journey. The Way We Work, our hybrid working model based on trust and flexibility, allows you to maximize your contributions while growing your career. We are looking to hire a Technical Support Representative for our Edinburgh or Dundee office. As a part of our Technical Support team, you will utilise your well developed communication and interpersonal skills to compliment your inquiring mind and strong technical knowledge to solve any technical issues our Partners may encounter.
Deliver a high-quality service and support to N-able partners via phone, email, and/or chat, becoming a trusted advisor and owning the end-to-end management and resolution of issues
Business German would be an advantage
Technical degree/diploma or experience in troubleshooting server, network, email, and endpoint security issues (moderate to highly complex)
Detailed knowledge with demonstrated experience in Windows Server operating systems, AD, GPO, boot sequence, file structure, registry, and event logs
Understanding of security concepts, networking concepts and protocols: DNS, TCP/IP, DHCP, VPN, firewall (knowledge of SMTP, web services, email services, SNMP, FTP is a plus)
Experience in one or more of the following scripting languages is desirable: Bash, PowerShell, Python
Knowledge in Virtual Platforms, Linux server, MacOS, SQL Administration and Backup Technologies is a big plus
Experience in phone, email, and chat support
be creative in understanding and resolving issues; Medical, dental and vision coverage
Generous PTO and observed holidays
Employee Stock Purchase Program
The Way We Work – our hybrid working model based on trust and flexibility
NYSE: NABL), we are a global software company that turns IT possibilities into capabilities. That means we partner with technology leaders who support companies around the world by offering secure infrastructure and tools to navigate their evolving IT needs. We build strong relationships with our customers to help them thrive at every stage of growth, and at the heart of this effort is our network of N- ablites —a global team of extraordinary, diverse creators who are dedicated to making a difference in how our partners do IT.
#LI-JM2 #LI-Hybrid
#
-
Technical Support Representative
4 weeks ago
Edinburgh, United Kingdom N-able Technologies Ltd. Full timeWhy N-able IT doesn’t get better than this! N-able isn’t just another software company – we’re going places, and we’d love for you to be a part of that journey. With N- ablites in more than 15 countries around the world, you’re adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We...
-
Technical Support Representative 2
1 month ago
Edinburgh, United Kingdom Dexcom Full time**Technical Support Representative (Healthcare) German Speaker (Remote in the UK) **Are you Interested in working at Dexcom and being part of our Technical Support team, specialising in German, but you cannot see any suitable open positions?** **This role is based remotely in the UK, and you must have the Right to Work in the UK **About Dexcom** Founded in...
-
German Speaking Technical Support Representative
1 month ago
Edinburgh, United Kingdom Search Consultancy Full timeGerman Speaking Product Support Representative - Fully remote working Search is currently looking for German Speaking Product Support Representative's for a growing global Medical company on a full time permanent basis based in Edinburgh however offering fully remote working. This role will be a fully remote working role with the odd occasion needing to...
-
German Speaking Technical Support Representative
1 month ago
Edinburgh, United Kingdom Search Consultancy Full timeGerman Speaking Product Support Representative - Fully remote working Search is currently looking for German Speaking Product Support Representative's for a growing global Medical company on a full time permanent basis based in Edinburgh however offering fully remote working. This role will be a fully remote working role with the odd occasion needing to...
-
German Speaking Technical Support Representative
1 month ago
Edinburgh, United Kingdom Search Consultancy Full timeGerman Speaking Product Support Representative - Fully remote working Search is currently looking for German Speaking Product Support Representative's for a growing global Medical company on a full time permanent basis based in Edinburgh however offering fully remote working. This role will be a fully remote working role with the odd occasion needing to...
-
Technical Sales Representative
1 month ago
Edinburgh, United Kingdom Rothoblaas Full timeWe are a team of more than 600 co-workers in over 50 countries. We develop innovative, sustainable and future-oriented products and services for timber building. We are a family business that works on a global level, with an alpine heart and an international spirit. We support our customers wherever they need us. To strengthen our team, we are looking for a...
-
Technical Support Lead
4 weeks ago
Edinburgh, United Kingdom pureLiFi Ltd. Full time**We are pureLiFi** pureLiFi is the world leader in Light Fidelity (LiFi) innovation and Visual Light Communication (VLC) systems. Our products provide pervasive high-speed wireless access that delivers significantly greater security, safety and data densities than Wi-Fi. Those joining this pioneering team at pureLiFi will be part of creating our wireless...
-
Engineering Manager
4 weeks ago
Edinburgh, United Kingdom Orion Group Full timeContract Length: 18-months Location: Aldermaston (2-3 days per week on site) IR35: Out of scope Client qualify for GIS: Yes (Disability Confident Scheme and Armed Forces Covenant) As an Engineering Manager, your main responsibilities will be: To be the lead engineering representative on the project. Responsible for delivery in terms of quality,...
-
Technical Support L2
1 month ago
Edinburgh, United Kingdom Stefanini, Inc Full timeThe Advanced Technical Assistance Team is an elite team of problem solvers taking on challenges that the Service Desk was unable to resolve. Its responsibilities lie predominately in resolving BAU tickets created by the Service Desk, providing feedback to help the Service Desk improve and highlight widespread issues so they can be resolved by the engineering...
-
Customer Representative
4 weeks ago
Edinburgh, United Kingdom The Connected Consulting Group Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Representative. As a Customer Representative, you will be responsible for providing exceptional customer service and support to our clients. **Responsibilities**: - Up sell products and services to customers based on their needs and preferences - Analyze...
-
EC&I Engineer
3 weeks ago
Edinburgh, United Kingdom NRL Recruitment Full timeNRL are seeking to recruit EC&I Engineer to join our clients team on a full time permanent basis. As an EC&I Engineer you will: Be responsible for the mechanical and electrical services installation on projects from design through to Smart Landings. Work with the BIM department to assist and produce fully coordinated installation drawings to a standard...
-
Office Administrator and Technical Support
8 hours ago
Edinburgh, United Kingdom V Selective Ltd Full time**Office Administrator & Technical Support** **Office based - Central Edinburgh** - Do you have Office / Administration experience and good IT Skills?_ - Yes... Then this could be the perfect role for you!_ We have an opportunity to join an Education and Training Company in a varied role where you will be providing both Administrative and Technical support...
-
Technical Support Officer
1 month ago
Edinburgh, United Kingdom Scottish Agricultural College Full time**Title**: Technical Support Officer (Student Support) **Type**: Full-Time, Fixed-Term (2 Years) **Salary**: £24,510 - £28,128 per annum **Location**: SRUC Kings Buildings, Edinburgh **REF**:ACF/FO/033/23 **Closing Date**:19 September 2023 SRUC is unique in Scotland and one of the largest organisations of its kind in Europe. Our ambitious and...
-
Sales Representative
1 day ago
Edinburgh, United Kingdom Thermal Guardian Ltd Full timeThermal Guardian Is a leading company in the renewable energy home improvements industry. Are you a dynamic and motivated individual with a passion for home improvement products? Thermal Guardian, a leading home improvement company specialising in ProPERLA Coating, and Solar Panels, and various other renewable products. We are seeking self-driven Sales...
-
Technical Account Manager
1 month ago
Edinburgh, United Kingdom Adobe Full timeJOB LEVELP30EMPLOYEE ROLEIndividual ContributorAbout usAdobeâs Digital Media focuses on advancing groundbreaking content and driving the digital transformation of industries! It provides tools and services that enable individuals, small businesses, and enterprises to create, publish, promote, manage and monetise their content anywhere through the Adobe...
-
Marine Systems Senior Operations Engineer
3 weeks ago
Edinburgh, United Kingdom First Recruitment Group Full timeSenior Marine Operations Engineer Initial 12 Month Contract IR35 Status: Inside IR35 - PAYE/UMBRELLA A Senior Marine Operations Engineer is required to work on an initial 12 month contract basis for a large Oil & Gas company based in Basingstoke. In this role, you will provide technical leadership within the naval and marine operation discipline. ...
-
Technical Director
4 weeks ago
Edinburgh, United Kingdom CCL Global Full timeJob Description CCL Global are currently recruiting for a Technical Director to work in Bristol. The position will need an experienced and dynamic Technical Director in the field of Civil Engineering to support a rapidly expanding workload and our client’s strategy in the UK. As the Technical Director for the UK branch, you will report to the Discipline...
-
Quality Control Analyst I – Microbiology
2 days ago
Edinburgh, United Kingdom RoslinCT Full timeQuality Control Analyst I – MicrobiologyLocation: Edinburgh BioQuarter, Little FranceWho are we?We are RoslinCT, a world-leading cell and gene therapy contract development and manufacturing organisation creating cutting-edge therapies that change people’s lives.Collaborative, dedicated and talented people are the backbone of our culture, working both...
-
Quality Control Analyst I
23 hours ago
Edinburgh, United Kingdom Roslin Cell Therapies Limited Full timeQuality Control Analyst I – Microbiology Location: Edinburgh BioQuarter, Little France Who are we? We are RoslinCT, a world-leading cell and gene therapy contract development and manufacturing organisation creating cutting-edge therapies that change people’s lives. Collaborative, dedicated and talented people are the backbone of our culture, working...
-
Senior Representative, Shareholder Services
1 month ago
Edinburgh, United Kingdom The Bank of New York Mellon Corporation Full time**Who We Are**: **Position summary**: Investor Services Operations - S5Completes transfer agency operations support activities for clients of high complexity. Serves as lead for one or more teams in support of day-to-day operations, providing work direction and technical assistance on complex matters. **Responsibilities**: - Responds to ad hoc requests for...