Technical Support Lead

1 week ago

Edinburgh, United Kingdom pureLiFi Ltd. Full time

**We are pureLiFi**

pureLiFi is the world leader in Light Fidelity (LiFi) innovation and Visual Light Communication (VLC) systems. Our products provide pervasive high-speed wireless access that delivers significantly greater security, safety and data densities than Wi-Fi.

Those joining this pioneering team at pureLiFi will be part of creating our wireless future. LiFi will be the solution that delivers us unlimited bandwidth and unlimited data, powering our connectivity demands of the future.

**Join us**

The **Technical Support Lead** is responsible for coordination, management and completion of development and installation projects the company has with its customers. This will involve discussion with the customer directly, as well as understanding the internal progress made from the assigned resources. The Technical Support Lead will also be the main point of contact for customers and provide technical support with the installation and set-up of the product.

**You will make an impact by**:

- Coordinating and managing internal resources assigned to customer projects to ensure that project timelines and associated milestones are achieved
- Providing an overview of project resourcing, operating budget and feedback on project feasibility
- Leading engagement with the customer opposite (i.e_._ project lead) and communicating progress
- Understanding the technical requirements of the project and developing a project plan, resourcing and budget together with Engineering team
- Ensuring any regulatory compliance that is relevant to the customer project/industry
- Working closely with subcontractors assigned to projects and managing their output in-line with the in-house Engineering work
- Managing logistics off shipping all product to customers (including customs)
- Monitoring and tracking all Purchasing Orders and invoicing to achieve monthly revenue
- Managing the return merchandise authorisation process
- Coordinating with supply chain partners

**You’ll thrive if you have**:
**Essential**
- Bachelor/Master of Science in (Electrical) Engineering
- Demonstrable ability to understand customer requirements and markets as well as business development objectives
- Proven track record in the creation and delivery of project plans and timely achievement of project tasks and milestones within budget
- The ability to work and communicate effectively with both commercial and technical employees
- A self-starter with analytical, problem solving and strategic thinking skills

**Desirable**
- Project Management Professional / PRINCE II certification
- Hardware design and test experience

**We can offer you**:

- A close-knit, multi-disciplinary team in Edinburgh representing over 15 different nationalities
- A 35 hour week with a flexible working policy allowing for a mix of home and office working
- Salary that reflects your knowledge and experience
- Share options so you are invested in our ongoing success
- 35 days holiday allowance to give you time to re-energise
- Private medical insurance to keep you healthy
- Life Assurance and Income Protection Insurance for peace of mind
- Pension Scheme contributions so you can save for the future

**Applications**

pureLiFi does not accept unsolicited agency CVs.

**Job Types**: Full-time, Permanent

**Benefits**:

- Flexitime
- Work from home

Schedule:

- Flexitime

Ability to commute/relocate:

- Edinburgh: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you require sponsorship to work in the UK?

Work authorisation:

- United Kingdom (preferred)

Work Location: One location

  • Technical Lead

    7 days ago

    Edinburgh, United Kingdom Parity Professionals Full time

    I have an opportunity for a **Technical Lead** to join my client, a public sector organisation. Offices are located in both Edinburgh and Glasgow where attendance is required at one of their sights for part of the week. Some services may need to be provided outside of core business hours (07:30-17:30) to ensure continuity of service. The successful...

  • Technical Lead

    3 days ago

    Edinburgh, United Kingdom Lorien Full time

    **Technical Lead Outside IR35 Remote** An experienced software engineer is required to provide hands-on technical leadership to an agile development team. To act as a conduit between the development team and the Architecture Steering Group, helping to define and refine best practices, standards, and architectural principles. **Essential skills &...

  • Technical Lead

    2 weeks ago

    Edinburgh, United Kingdom Zonal Retail Data Systems Limited Full time

    * THIS IS A HYBRID ROLE WITH THE EXPECTATION OF 3 WEEKLY VISITS TO THE TANFIELD OFFICE.* Imagine what it would be like to work at the UK’s leading tech developer to the country’s biggest and best pubs and restaurants? From EPoS to loyalty, CRM to table bookings, stock control, recipe management and BI Reporting giving business critical insights – our...

  • Technical Lead

    Found in: Appcast UK C C2 - 1 week ago

    Edinburgh, United Kingdom Zonal Full time

    * THIS IS A HYBRID ROLE WITH THE EXPECTATION OF 3 WEEKLY VISITS TO THE TANFIELD OFFICE.*Imagine what it would be like to work at the UK’s leading tech developer to the country’s biggest and best pubs and restaurants? From EPoS to loyalty, CRM to table bookings, stock control, recipe management and BI Reporting giving business critical insights – our...

  • Technical Lead

    Found in: Appcast UK C2 - 1 week ago

    Edinburgh, United Kingdom Zonal Full time

    * THIS IS A HYBRID ROLE WITH THE EXPECTATION OF 3 WEEKLY VISITS TO THE TANFIELD OFFICE.*Imagine what it would be like to work at the UK’s leading tech developer to the country’s biggest and best pubs and restaurants? From EPoS to loyalty, CRM to table bookings, stock control, recipe management and BI Reporting giving business critical insights – our...

  • Technical Lead

    Found in: Talent UK C2 - 1 week ago

    Edinburgh, United Kingdom Zonal Retail Data Systems Full time

    * THIS IS A HYBRID ROLE WITH THE EXPECTATION OF 3 WEEKLY VISITS TO THE TANFIELD OFFICE.*   Imagine what it would be like to work at the UK’s leading tech developer to the country’s biggest and best pubs and restaurants? From EPoS to loyalty, CRM to table bookings, stock control, recipe management and BI Reporting giving business critical insights...

  • Technical Lead

    Found in: Whatjobs ES C2 - 6 days ago

    Edinburgh, United Kingdom Zonal Full time

    * THIS IS A HYBRID ROLE WITH THE EXPECTATION OF 3 WEEKLY VISITS TO THE TANFIELD OFFICE.* Imagine what it would be like to work at the UK’s leading tech developer to the country’s biggest and best pubs and restaurants? From EPoS to loyalty, CRM to table bookings, stock control, recipe management and BI Reporting giving business critical insights – our...

  • Technical Lead

    Found in: Appcast Linkedin GBL C2 - 1 week ago

    Edinburgh, United Kingdom Zonal Full time

    * THIS IS A HYBRID ROLE WITH THE EXPECTATION OF 3 WEEKLY VISITS TO THE TANFIELD OFFICE.*Imagine what it would be like to work at the UK’s leading tech developer to the country’s biggest and best pubs and restaurants? From EPoS to loyalty, CRM to table bookings, stock control, recipe management and BI Reporting giving business critical insights – our...

  • Technical Lead

    Found in: Talent UK 2A C2 - 1 week ago

    Edinburgh, United Kingdom Zonal Full time

    * THIS IS A HYBRID ROLE WITH THE EXPECTATION OF 3 WEEKLY VISITS TO THE TANFIELD OFFICE.*Imagine what it would be like to work at the UK’s leading tech developer to the country’s biggest and best pubs and restaurants? From EPoS to loyalty, CRM to table bookings, stock control, recipe management and BI Reporting giving business critical insights – our...

  • Angular Technical Lead

    1 day ago

    Edinburgh, United Kingdom NatWest Group Full time

    Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Join us as a Principal Engineer - This is a challenging role that will see you...

  • Security Technical Lead

    Found in: beBee S GB - 2 weeks ago

    Edinburgh, United Kingdom NatWest Group Full time

    Join us as a Security Technical LeadTake on a new challenge and use your specialist knowledge to support the wider bank in building and operating secure services that protect both colleagues and customersYou’ll act as a subject matter expert in a security related field, making sure that the security implications of the backlog are understood in the right...

  • Security Technical Lead

    Found in: beBee jobs GB - 6 days ago

    Edinburgh, Edinburgh, United Kingdom NatWest Group Full time

    Join us as a Security Technical LeadTake on a new challenge and use your specialist knowledge to support the wider bank in building and operating secure services that protect both colleagues and customersYou'll act as a subject matter expert in a security related field, making sure that the security implications of the backlog are understood in the right...

  • Security Technical Lead

    Found in: beBee jobs GB - 2 weeks ago

    Edinburgh, Edinburgh, United Kingdom NatWest Group Full time

    Join us as a Security Technical LeadTake on a new challenge and use your specialist knowledge to support the wider bank in building and operating secure services that protect both colleagues and customersYou'll act as a subject matter expert in a security related field, making sure that the security implications of the backlog are understood in the right...

  • Security Technical Lead

    2 weeks ago

    Edinburgh, United Kingdom NatWest Group Full time

    Join us as a Security Technical Lead Take on a new challenge and use your specialist knowledge to support the wider bank in building and operating secure services that protect both colleagues and customers You’ll act as a subject matter expert in a security related field, making sure that the security implications of the backlog are understood in the...

  • Security Technical Lead

    Found in: beBee S GB - 2 weeks ago

    Edinburgh, United Kingdom NatWest Group Full time

    Join us as a Security Technical LeadTake on a new challenge and use your specialist knowledge to support the wider bank in building and operating secure services that protect both colleagues and customersYou’ll act as a subject matter expert in a security related field, making sure that the security implications of the backlog are understood in the right...

  • Technical Lead

    7 days ago

    Edinburgh, United Kingdom Spinwell Full time

    Role: Technical Lead Contract Length: 12 Months with possible extension Location: Hybrid/Edinburgh or Glasgow - Onsite collaboration when required depending on project/team requirements IR35: Outside Pay Rate to Intermediary: £557.25 per day Security Clearance: Disclosure Scotland Spinwell is recruiting for a Technical Lead for an excellent opportunity...

  • IT Support Engineer

    2 weeks ago

    Edinburgh, United Kingdom Hemmersbach GmbH & Co. KG Full time

    As the Technical Team Lead, you will provide hands-on support for your team, becoming the trusted go-to person when extra help is needed Previous experience in technical environment, ideally within a leadership or senior role A friendly, engaging and professional demeanor as a primary “face” of Hemmersbach Expert in a number of current desktop tech...

  • IT Support Engineer

    Found in: Talent UK C2 - 1 week ago

    Edinburgh, United Kingdom Hemmersbach Full time

    Your skills Previous experience in technical environment, ideally within a leadership or senior role A friendly, engaging and professional demeanor as a primary “face” of Hemmersbach Expert in a number of current desktop tech inc. Operation Systems, Office, Active Directory, Exchange and Apple Thrives in an agile and rapid-paced environment...

  • Technical Support Representative

    1 week ago

    Edinburgh, United Kingdom N-able Technologies Ltd. Full time

    Why N-able IT doesn’t get better than this! N-able isn’t just another software company – we’re going places, and we’d love for you to be a part of that journey. With N- ablites in more than 15 countries around the world, you’re adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We...

  • IT Support Engineer

    2 days ago

    Edinburgh, United Kingdom Energy Jobline ZR Full time

    Job Description Role: As part of a small, friendly support team, you will work directly onsite to provide dedicated and highly-focused support services for deskside and print. As the Technical Team Lead, you will provide hands-on support for your team, becoming the trusted go-to person when extra help is needed. Leading by example, you will work closely...