User Researcher

2 weeks ago

London, United Kingdom Bank of England Full time

**User Researcher (Mid Weight)**

**-**
**(**
**008774**
**)**

**Primary Location** UK-ENG-London

**Job** Research

**Organisation** 543000 - DATA STRATEGY IMPLEMENTATION

**Job Posting** 21-Apr-2023, 8:56:08 AM

The Bank of England is the UK's central bank. Our mission is to deliver monetary and financial stability for the British people.
The Bank of England is a diverse organisation. Each of its 4,000 plus people are committed to public service and dedicated to promoting the good of the people of the United Kingdom by maintaining monetary and financial stability.

**This role operates in the Service Design team within the Data Collections Transformation Programme.**

**About us**

The Bank of England has embarked on an ambitious transformation program to overhaul the way we collect and use financial data. Currently, the Bank is a data collection and processing engine. Data is collected from banks and buildings societies, credit unions, insurance companies and regulated mortgage lenders and administrators. This takes place via 35 statistical collections and over 200 regulatory collections.

The Transforming Data Collection program focuses on improving the way the Bank gets data, in order to better support our experts in shaping the UK economy. For this strategic endeavour we need great people to help us to get it right.

Situated within a traditional business, we operate with a start up mentality. Our transformation program is founded on a service design approach, addressing end-to-end journeys which cut across multiple services, institutions, digital systems and offline processes. You can read more about the Transforming Data Collection (TDC) program on our website.

**About the role**:
You’ll be joining a newly established service design team in the Bank, which includes Service Design, User Research, User Experience and Content Design. We have been around for a year and have already made our mark. We have full support from the top and a lot of autonomy.

As a User Researcher you can expect to work across multiple work-streams, connecting insights with solutions during discovery, definition and delivery phases across touchpoints and channels.

You will be responsible for shaping our understanding of internal and external users, how they currently experience our services and what it would take to improve these. You will look at end-to-end user journeys where digital/ux is only part of the broader experience. Day-to-day, you may work with data specialists and policymakers to understand and improve existing experiences and coming up with new ones.

You will support the Service Design manager in shaping the design function in terms of user research best practices and ways of working.

**About you**:

- Curious, inquisitive and open-minded
- Creative problem solver
- A team player
- User-centred
- Passionate about your practice
- Iterative approach to shaping and refining solutions
- Open to diverse perspectives
- Comfortable with complexity
- Comfortable with ambiguity
- Natural proclivity to shift between macro and micro lenses
- Natural drive for self-improvement

**Minimum (Essential) Requirements**:

- A Degree in HCD or other relevant area of study
- Minimum 3 years industry experience as a user researcher across a number of working environments
- Experience leading and conducting generative, formative and summative user research
- Solid capability across the whole UR lifecycle from defining participants and research objectives through to synthesis and reporting
- Experience with a range of tools and methods, knowing when to use which
- Coherent and effective storytelling
- Workshop design and facilitation

**Desirable Requirements**:

- Experience working with complex data services
- Experience working in a highly regulated industry
- Turning user research findings into user stories
- Evangelising User Centred Design
- An engaging portfolio that represents your work

**Why Join the Transforming Data Collection program at the Bank of England**:

- Because what we do is important. Getting good data is critical for the Bank of England to do its job. The governor and deputy governors of the Bank know this. That’s why they put their name to the program.
- Because it’s exciting to innovate inside a 300 year old institution. We like to think and do things differently. And it’s exciting to bring new ideas and new ways of working to a place with so much history.
- Because we are a diverse and inclusive bunch. Our work is all about bringing people together that come from different backgrounds and have different ideas. That ethos applies to our team and everything we do.
- Because we support and empower each other. We have a lot to do To do everything requires us to be the best we can be. That’s why we think it is important to invest in ourselves and each other. We believe everyone in our team has strengths which everyone else can learn from. And the data says this is more than just talk. In surveys,

  • User Researcher

    6 days ago

    London, United Kingdom Public Sector Resourcing Full time

    **User Researcher Inside IR35** **Contract Term: 3 months** **Contracting Authority: Cabinet Office** **Location: Hybrid - London - 1-2 days per week in office** **As a**User Researcher**, your main responsibilities would be**: - Plan, design and prepare a range of user research activities to support the design, development and continuous improvement of...

  • User Researcher

    17 hours ago

    London, United Kingdom Experis LTD Full time

    **Role**:User Researcher **Location**:Remote **Duration**: 6 Months **Role accountabilities**: The User Researcher will work within the agile scrum team to define, plan and conduct user research with the goal of building team empathy needed to create positive outcomes and experiences for users - predominately internal users and some external citizenusers....

  • User Researcher

    2 days ago

    London, United Kingdom Public Sector Resourcing Full time

    **User Researcher - **Inside IR35** **Contract Term**:12 months **Contracting Authority**:UKSV - UK Security Vetting *** **Location**:Hybrid - 2 days per week in either Glasgow, York, Bristol, Manchester or London. As a User Researcher you will contribute to the planning, design and implementation of research activities with users to gain an...

  • User Researcher

    2 days ago

    London, United Kingdom Hays Specialist Recruitment Limited Full time

    User Researcher 12 Month Hybrid Contract in London | £600 + per day Inside IR35 | To Start ASAP | Government **Your new company** A large, central government organisation is looking for an experience User Researcher to join their Digital, Data and Technology team, to help develop a deep understanding of the people - citizens, businesses or government - who...

  • User Researcher

    3 days ago

    London, United Kingdom Gamcare Full time

    **Job Introduction**: This is a great time to consider your next move at GamCare as we’re recruiting a User Researcher - this is an excellent opportunity to use your expertise in participatory user research to play a key role in the Data and Insights and Digital teams. This role will help us to embed user needs at the heart of decision making and service...

  • User Researcher

    17 hours ago

    London, United Kingdom Premier IT Full time

    **Job : User Researcher Daily Rate : £550 - £600 Location : London Hybrid working **We are looking for a User Researcher to work for an exciting client of mine. **What you will need**: - Recent experience with a UK government role and leading user research in a UK Government department. - Security clearance is a must - NVPP3 is ideal - 4+ years’...

  • User Researcher

    2 days ago

    London, United Kingdom Opus Recruitment Solutions Full time

    **User Researcher / Outside IR35/ Fully Remote / 2 Month's initial with option to extend** User Researcher | Outside IR35 | Fully Remote | Private Sector REQUIRED SKILLS: - Produce documentation from these findings to share with stakeholder - Consultancy experience - Experience in both Qualitative and Quantitative research **User Researcher / Outside...

  • User Researcher

    2 weeks ago

    London, United Kingdom Stealth iT Recruitment Full time

    Job Description Your Role: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients’ users. Contribute to creating better products and services that solve users’ problems and meets their needs. Lead the research for your...

  • User Researcher

    3 days ago

    London, United Kingdom Metrica Recruitment Full time

    My client is one of the largest providers of consulting and technology services, providing a collaborative, friendly and entrepreneurial environment. A truly global consultancy with offices based in central London and a broad client base of blue chip companies, the company operates across a variety of sectors and industries. Working within business analytics...

  • User Researcher

    3 days ago

    London, United Kingdom Opus Recruitment Solutions Full time

    **User Researcher | Outside IR35 | Fully Remote | Private Sector** The User Researcher will be focused on supporting the product team throughout all phases of the project with an aim to help define clear future directions based on the evidence produced whilst also reporting these findings back to senior stakeholders in the business. You will be doing this...

  • User Researcher

    2 days ago

    London, United Kingdom Department for Energy Security & Net Zero Full time

    **Details**: **Reference number**: - 352069**Salary**: - £33,635 - £39,955- National: £33,635 - £36,325 London: £37,000 - £39,955 (pro-rata for part-time hours)- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Higher Executive Officer**Contract type**: - Permanent**Business area**: - DESNZ - Integrated...

  • User Researcher

    Found in: Talent UK C2 - 1 week ago

    London, United Kingdom Solirius Consulting Full time

    User ResearcherPosition type: PermanentLocation: London, HybridStarting: Immediately We’re an independent digital transformation consultancy with clients across public and private sectors. We help our clients solve complex technical problems and provide human-centred solutions that lead to positive outcomes. We do this with multidisciplinary teams of...

  • User Researcher

    18 hours ago

    London, United Kingdom Bank of England Full time

    **User Researcher** **-** **(** **009368** **)** **Primary Location** UK-ENG-London **Job** Research **Organisation** 543000 - DATA STRATEGY IMPLEMENTATION **Job Posting** 27-Jul-2023, 10:08:48 AM **Data and Statistics Division(DSD)** is the Bank’s centre of expertise for compilation, dissemination and publication of regulatory and statistical data,...

  • User Researcher

    Found in: Appcast UK C2 - 2 days ago

    London, United Kingdom Solirius Consulting Full time

    Position type: PermanentLocation: London, HybridStarting: ImmediatelyWe're an independent digital transformation consultancy with clients across public and private sectors. We help our clients solve complex technical problems and provide human-centred solutions that lead to positive outcomes. We do this with multidisciplinary teams of strategists,...

  • User Researcher

    Found in: Talent UK 2A C2 - 2 days ago

    London, United Kingdom Solirius Consulting Full time

    Position type: PermanentLocation: London, HybridStarting: ImmediatelyWe're an independent digital transformation consultancy with clients across public and private sectors. We help our clients solve complex technical problems and provide human-centred solutions that lead to positive outcomes. We do this with multidisciplinary teams of strategists,...

  • User Researcher

    Found in: Appcast Linkedin GBL C2 - 2 days ago

    London, United Kingdom Solirius Consulting Full time

    Position type: PermanentLocation: London, HybridStarting: ImmediatelyWe're an independent digital transformation consultancy with clients across public and private sectors. We help our clients solve complex technical problems and provide human-centred solutions that lead to positive outcomes. We do this with multidisciplinary teams of strategists,...

  • User Researcher

    Found in: Whatjobs ES C2 - 2 days ago

    London, United Kingdom Solirius Consulting Full time

    Position type: PermanentLocation: London, HybridStarting: ImmediatelyWe're an independent digital transformation consultancy with clients across public and private sectors. We help our clients solve complex technical problems and provide human-centred solutions that lead to positive outcomes. We do this with multidisciplinary teams of strategists,...

  • User Researcher

    2 days ago

    London, United Kingdom Solirius Consulting Full time

    Position type: Permanent Location: London, Hybrid Starting: Immediately We're an independent digital transformation consultancy with clients across public and private sectors. We help our clients solve complex technical problems and provide human-centred solutions that lead to positive outcomes. We do this with multidisciplinary teams of strategists,...

  • User Researcher

    2 days ago

    London, United Kingdom Vodafone Full time

    **Description**: Location**:London, The Speechmark** Salary**:Competitive + Benefits** Hours**:37.5** **What will you be doing?** - Collaborate in developing a premium research environment using the latest user research innovations and methods. - Plan, execute and communicate studies that reveal the motivations and behaviours of our users to inform and...

  • User Researcher

    3 days ago

    London, United Kingdom SR2 Full time

    This is an opportunity for senior User Researchers who are interested in working with a highly regarded consultancy that work extensively with departments such as the MoJ, Youth Justice Board, and the Department for Education. From day one you will get stuck into a fantastic 2 year project which has a huge impact - providing UCD & UR services for the...