User Researcher

2 weeks ago


London, United Kingdom Experis LTD Full time

**Role**:User Researcher

**Location**:Remote

**Duration**: 6 Months

**Role accountabilities**:
The User Researcher will work within the agile scrum team to define, plan and conduct user research with the goal of building team empathy needed to create positive outcomes and experiences for users - predominately internal users and some external citizenusers. They will take a lead on scoping, planning, conducting, and analysing the research by creating research plans, protocols and activities using qualitative quantitative or mixed-method approaches. They will analyse and synthesise research findings totranslate insights into user needs and opportunities, communicating compelling user insights to the product owner, team, and wider stakeholders. They will contribute research findings to enable evidence-based product and design decisions and will championthe user to ensures product delivery

**Skills and experience**:

- Working with previously conducted research to accelerate initial research findings and conclusions. Continuous discovery in Agile teams. User Testing. Self-directed.
- Experience of planning scoping conducting, analysing and communicating user research throughout the Agile product development lifecycle.
- Experience of qualitative user research methods including usability testing ethnographic observation interviews surveys contextual inquiry and focus groups.
- Experience of working within an Agile scrum team, working across Designers, Product Owners/Managers, Developers and other user-centred design professions to prioritise research opportunities to support the roadmap in a fast-paced rapidly changing environment.
- Able to demonstrate the ability to translate research findings into specific prioritised recommendations to improve product designs, user experience and progress towards outcomes

**Desirable skills and experience**:

- Scaled User Research in Scaled Agile teams/programmes, Public Sector client experience.


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