User Researcher

3 weeks ago

London, United Kingdom Hays Specialist Recruitment Limited Full time

User Researcher 12 Month Hybrid Contract in London | £600 + per day Inside IR35 | To Start ASAP | Government
**Your new company**
A large, central government organisation is looking for an experience User Researcher to join their Digital, Data and Technology team, to help develop a deep understanding of the people - citizens, businesses or government - who use their services.
**Your new role**
You'll be working on a Case Management product that is used by a wide range of internal and external stakeholders, supporting the continued development and improvement of the service. Your key accountabilities will include:

- Planning, designing, and preparing a range of user research activities to support the design, development and continuous improvement of services
- Carrying out user research activities from recruiting participants and preparing discussion guides, to moderating user testing sessions
- Analysing research data to synthesise clear and actionable findings, and working closely with analytics colleagues to create a rich picture of user behaviour
- Confidently explaining user needs to colleagues, and acting as a persuasive advocate for those needs both within the team and the organisation at large
- Shaping research to facilitate delivery at pace, with a commitment to agile and continuous iterative development
- Working closely with product managers, designers and developers to turn user research findings into actions that lead to valuable products and services
- Completing literature reviews and other desk research to build and reinforce delivery teams' understanding of their problem space and user group(s)
- Contributing to the User Research community, and promoting user centred design principles and best practice within government

**What you'll need to succeed**
- Ability to present research findings in compelling and innovative ways, making recommendations based on sound analysis, in line with the government Service Standard
- Ability to make recommendations to senior stakeholders in an accessible and engaging way
- Ability to advocate proactively for the user, and to communicate the value of user-centred design principles to colleagues outside of Digital or Agile contexts
- Experience of working with colleagues to plan and do continuous user research in a multidisciplinary team
- Experience of working in sensitive project spaces

**What you'll get in return**
This is an excellent opportunity to join a fast paced, central Government organisation, whose work impacts a huge number of people across the UK.

  • User Researcher

    1 month ago

    London, United Kingdom Amber Labs Full time

    **The Company** We are a specialist Data and Digital Transformation consultancy focused on supporting our clients in successfully delivering on their digital transformation programmes. Our aim is to ensure we deliver value from our client's data using innovative approaches that improve their data capabilities, analytics and data governance. **The...

  • User Researcher

    1 month ago

    London, United Kingdom Public Sector Resourcing Full time

    **User Researcher **Inside IR35** **Contract Term: 6 Months*** **Contracting Authority: DCMS** **Location: Remote (Once or Twice a month in Either London or Manchester Office)** **As a **user Researcher **your main responsibilities would be to**: - align user research activities to help teams to understand changing user behaviours. - Understand the...

  • User Researcher

    2 days ago

    London, United Kingdom in Newbury Full time

    Exciting Opportunity for a Senior User Researcher at Mondly by Pearson! Did you know Pearson is one of the 10 most innovative Ed-tech companies of 2022? We create vibrant and enriching learning experiences designed for real-life impact. Learning is no longer just a stage of life but a lifelong journey. More than 160 million users worldwide trust Pearson...

  • User Researcher

    2 weeks ago

    London, United Kingdom Version 1 Full time

    Job Description We are looking to recruit an adaptable User Researcher who can work effectively in multidisciplinary, agile teams to deliver excellent results across GDS projects for Version 1’s customers in the public sector. As a User researcher, you will plan, design and carry out research activities with users that help teams get a deep...

  • User Researcher

    1 month ago

    London, United Kingdom Opus Recruitment Solutions Full time

    **User Researcher / Outside IR35/ Fully Remote / 6 Month's** User Researcher | Outside IR35 | Fully Remote | Private Sector REQUIRED SKILLS: - Produce documentation from these findings to share with stakeholder - Consultancy experience - Experience in both Qualatitive and Quantitive research **User Researcher / Outside IR35/ Fully Remote / 6 Month's

  • User Researcher

    2 days ago

    London, United Kingdom Pearson Full time

    Job Description Exciting Opportunity for a Senior User Researcher at Mondly by Pearson! Did you know Pearson is one of the 10 most innovative Ed-tech companies of 2022? We create vibrant and enriching learning experiences designed for real-life impact. Learning is no longer just a stage of life but a lifelong journey. More than 160 million users...

  • User Researcher

    2 days ago

    London, United Kingdom Pearson Full time

    Exciting Opportunity for a Senior User Researcher at Mondly by Pearson! Did you know Pearson is one of the 10 most innovative Ed-tech companies of 2022? We create vibrant and enriching learning experiences designed for real-life impact. Learning is no longer just a stage of life but a lifelong journey. More than 160 million users worldwide trust Pearson...

  • User Researcher

    3 days ago

    London, United Kingdom Pearson Full time

    Exciting Opportunity for a Senior User Researcher at Mondly by Pearson! Did you know Pearson is one of the 10 most innovative Ed-tech companies of 2022? We create vibrant and enriching learning experiences designed for real-life impact. Learning is no longer just a stage of life but a lifelong journey. More than 160 million users worldwide trust Pearson...

  • User Researcher

    3 days ago

    London, United Kingdom Pearson Full time

    Exciting Opportunity for a Senior User Researcher at Mondly by Pearson! Did you know Pearson is one of the 10 most innovative Ed-tech companies of 2022? We create vibrant and enriching learning experiences designed for real-life impact. Learning is no longer just a stage of life but a lifelong journey. More than 160 million users worldwide trust Pearson...

  • User Researcher

    1 hour ago

    London, United Kingdom Pearson Full time

    Exciting Opportunity for a Senior User Researcher at Mondly by Pearson!A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.Did you know Pearson is one of the 10 most innovative Ed-tech companies of 2022? We create vibrant and enriching learning experiences designed for real-life...

  • User Researcher

    21 hours ago

    London, United Kingdom Pearson Full time

    Job DescriptionExciting Opportunity for a Senior User Researcher at Mondly by Pearson!Did you know Pearson is one of the 10 most innovative Ed-tech companies of 2022? We create vibrant and enriching learning experiences designed for real-life impact. Learning is no longer just a stage of life but a lifelong journey. More than 160 million users worldwide...

  • User Researcher

    4 weeks ago

    London, United Kingdom Currys Full time

    **User Researcher**: London Currys London Campus at Waterloo (LHO002) Fixed Term Contract Full Time Grade 4 Our passion at Currys is helping everyone enjoy the latest tech. We’re proud of the service levels we provide for our customer - and it’s all down to our people, 30,000+ capable and committed colleagues. We’re looking for a User Researcher...

  • User Researcher

    1 month ago

    London, United Kingdom BT Full time

    **About the role**: Based flexibly (3 days a week) out of one of our UK digital hubs. This role can be based in any of the following locations: Birmingham / London Within BT Enterprise we are rapidly transforming the experiences we deliver to our customers through agile and human-centred product design. In order to stand in the shoes of our diverse...

  • User Researcher

    2 days ago

    London, United Kingdom Civica Full time

    Job Description Civica is the UK’s leading public sector software provider, with more than 22 years of sustained growth. We’re developing and delivering the technologies that are transforming our vital public services, across Local Government, Government, Healthcare and beyond. Requirements Job Title: User Researcher (4yrs+ experience) Location:...

  • User Researcher

    6 hours ago

    London, United Kingdom Civica Full time

    Civica is the UK’s leading public sector software provider, with more than 22 years of sustained growth. We’re developing and delivering the technologies that are transforming our vital public services, across Local Government, Government, Healthcare and beyond. Requirements Job Title: User Researcher (4yrs+ experience) Location: Hybrid home based +...

  • User Researcher

    1 hour ago

    London, United Kingdom Civica Full time

    Civica is the UK’s leading public sector software provider, with more than 22 years of sustained growth.You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.We’re developing and delivering the technologies that are transforming our vital public services, across Local Government,...

  • User Researcher

    4 weeks ago

    London, United Kingdom Methods Business and Digital Technology Full time

    £40,000 - £50,000 About us At Methods we are not afraid of making mistakes; we aim to learn from them. We strive to create a supportive environment for colleagues, and we also aim to have fun. We have established communities of practice that you will be able to join that create a supportive internal environment alongside your client work. We are growing...

  • User Researcher

    3 days ago

    London, United Kingdom Civica Full time

    Civica is the UK’s leading public sector software provider, with more than 22 years of sustained growth.We’re developing and delivering the technologies that are transforming our vital public services, across Local Government, Government, Healthcare and beyond.RequirementsJob Title: User Researcher (4yrs+ experience)Location: Hybrid home based + 2/3 days...

  • User Researcher

    1 month ago

    London, United Kingdom ISR Recruitment Full time

    **Contract (6 months)**: - **Remote Working (+ London)**: - **£425 to £450 per day**: - **Outside-IR35** **The Opportunity**: Our client are looking to bring on an experienced User Researcher to assist and support with the delivery of significant public sector project for a major government department. You will work within a skilled team of...

  • User Researcher

    2 days ago

    London, United Kingdom Version 1 Full time

    Job DescriptionWe are looking to recruit an adaptable User Researcher who can work effectively in multidisciplinary, agile teams to deliver excellent results across GDS projects for Version 1’s customers in the public sector.As a User researcher, you will plan, design and carry out research activities with users that help teams get a deep understanding...