User Researcher
2 weeks ago
Exciting Opportunity for a Senior User Researcher at Mondly by Pearson
Did you know Pearson is one of the 10 most innovative Ed-tech companies of 2022? We create vibrant and enriching learning experiences designed for real-life impact. Learning is no longer just a stage of life but a lifelong journey. More than 160 million users worldwide trust Pearson products and services. Our integrated portfolio of products is becoming increasingly digital to meet their evolving learning needs, helping us support more people in the moments that matter throughout their lives. Learn more at We are Pearson.
Join Mondly by Pearson, (About Us - Mondly by Pearson), the leading language learning platform with a global reach of over 100 million users. We're at the forefront of EdTech innovation, committed to revolutionizing language education through cutting-edge technology and engaging content. Be part of our journey to redefine how languages are learned.
Key areas of focus:
- Lead and own end-to-end user research process across all product squads, identifying research opportunities to conducting studies and delivering actionable insights, establishing and implementing best practices and methodologies to ensure comprehensive user understanding.
- Develop, own and define a holistic user research strategy in collaboration with product operations, product management, and design teams, aligning it with the company’s goals and product roadmap.
- Utilize a variety of research methods, including but not limited to surveys, interviews, usability testing, and ethnographic studies, to gather qualitative and quantitative data.
- Synthesize findings from diverse data sources into coherent, insightful narratives and recommendations, making complex information easily understandable for all stakeholders.
- Analyze and model data based on research findings
- Serve as an advocate for user needs, ensuring that user perspectives are considered in all product-related decisions. Communicate research findings and implications effectively across all levels of the organization, from team members to executive leadership, ensuring that user insights inform product decisions and design solutions.
- Educate and train team members and stakeholders on user research best practices and the value of a user-centered design approach.
- Continuously evaluate and improve the user research process, tools, and methodologies to keep pace with industry standards and technological advancements.
- Stay abreast of research trends, tools, and technologies, applying new techniques and best practices to refine and advance our user research capabilities
- Provide support and guidance to product squads in framing and prioritizing research questions, interpreting data, and implementing research findings.
- Mentor junior researchers and other team members, fostering a culture of curiosity and continuous learning within the organization.
About you & skills that will help you to be successful in this role
- Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Sociology, Information Science, or a related field.
- 5+ years of experience in product design, ideally with a focus on EdTech
- Proven track record of conducting and applying user research to influence product decisions and design solutions.
- Expertise in a wide range of qualitative and quantitative research methodologies and the ability to select the right method based on research questions and constraints.
- Strong analytical skills with the ability to synthesize research data into actionable insights.
- Ability to link quantitative and qualitative research methods into holistic insights.
- Excellent communication, presentation, and storytelling skills with the ability to convey complex research findings clearly and effectively to diverse audiences.
- Experience collaborating with cross-functional teams, including product management, design, engineering, and marketing.
- Solid knowledge of user research tools and software (e.g., UserTesting, Lookback, SurveyMonkey, Qualtrics, etc.) and basic understanding of data analysis software or methods.
- Basic knowledge of design and prototyping tools (e.g., Figma, Sketch, Adobe XD) is a plus.
- Passion for user-centered design and a strong advocate for user research within the organization.
- Experience mentoring junior researchers or team members, fostering a culture of curiosity and continuous improvement.
What Sets us Apart?
Benefits and Rewards. We know you’ll do great work, so we give a lot back with some of the best benefits in the business. We know that one size doesn’t fit all, so our workplace programmes meet the different needs of our diverse teams, and their families too. There is a range of options, but when you join our Pearson family these are some of the benefits that we offer that you can look forward to
- Competitive compensation package
- Annual bonus based on performance
- Invest and Earn money and/ or become a shareholder with Pearson Worldwide programme ‘Save for Shares'
- Family friendly policies, work-life balance, flexible working arrangements
- Opportunities to work in global environment, grow your professional network and work from any location.
- Generous vacation policy including paid leave for volunteering purposes.
- Daily challenges and opportunities to make a significant impact.
- A supportive and collaborative team culture.
-
User Researcher
1 month ago
London, United Kingdom Public Sector Resourcing Full time**User Researcher Inside IR35** **Contract Term: 3 months** **Contracting Authority: Cabinet Office** **Location: Hybrid - London - 1-2 days per week in office** **As a**User Researcher**, your main responsibilities would be**: - Plan, design and prepare a range of user research activities to support the design, development and continuous improvement of...
-
User Researcher
2 days ago
London, United Kingdom Public Sector Resourcing Full time**User Researcher **(Inside IR35)** **Contract Term: 6 Months*** **Contracting Authority: Cabinet Office - GDS** **Location: Hybrid - London, Manchester or Bristol** **As a User researcher your main responsibilities will be to**: - Plan, design and prepare a range of user research activities to support the design, development and continuous improvement...
-
User Researcher
1 day ago
London, United Kingdom AEJ Consulting Ltd Full time**Overview** User Researcher - Up to £50,000 - United Kingdom As a User Researcher (UR) you will be part of a User Experience team, working with Content Designers, User Experience Designers, and the rest of the wider team. You will be responsible for leading and conducting user and business research activities to understandbusiness requirements, user...
-
User Researcher
1 month ago
London, United Kingdom Public Sector Resourcing Full time**User Researcher - **Inside IR35** **Contract Term**:12 months **Contracting Authority**:UKSV - UK Security Vetting *** **Location**:Hybrid - 2 days per week in either Glasgow, York, Bristol, Manchester or London. As a User Researcher you will contribute to the planning, design and implementation of research activities with users to gain an...
-
User Researcher
3 days ago
London, United Kingdom BT Group Full timeUser Researcher - 12 Month Fixed Term Contract (Consumer/EE) **Job Req ID**:15668**Posting Date**:04-May-2023**Function**:Design**Location**:1 Braham Street, London, United Kingdom**Salary**:Competitive, with great BT benefits**About this role** **12 Month Fixed Term Contract** - Full time, 3 days a week together in one of our UK Digital Hubs (flexible 2...
-
User Researcher
1 month ago
London, United Kingdom Hays Specialist Recruitment Limited Full timeUser Researcher 12 Month Hybrid Contract in London | £600 + per day Inside IR35 | To Start ASAP | Government **Your new company** A large, central government organisation is looking for an experience User Researcher to join their Digital, Data and Technology team, to help develop a deep understanding of the people - citizens, businesses or government - who...
-
User Researcher
1 month ago
London, United Kingdom Gamcare Full time**Job Introduction**: This is a great time to consider your next move at GamCare as we’re recruiting a User Researcher - this is an excellent opportunity to use your expertise in participatory user research to play a key role in the Data and Insights and Digital teams. This role will help us to embed user needs at the heart of decision making and service...
-
User Researcher
3 days ago
London, United Kingdom Kooth Full timeRole Title: User Researcher Direct Reports: 0 Location: UK - Remote Working Hours: 37.5 A role with Kooth is an exciting chance to join a fast growing business with a social purpose. Our mission is to provide welcoming and effective digital mental health support across the UK. Working in partnership with the NHS and local authorities, we are already the...
-
User Researcher
2 months ago
London, United Kingdom Public Sector Resourcing Full time**User Researcher - Inside **IR35** **Contract Term: 12 Months*** **Contracting Authority: Department for Work and Pensions** **Location: London/Hybrid (2-3 days per week in office)** The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK’s biggest public service department, it...
-
User Researcher
6 days ago
London, United Kingdom Stealth IT Recruitment Full timeUser Researcher!A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.Permanent role!Paying up to £55,000 per annumRemote Role with occasional client visits!On behalf of our client, a leading and global IT consultancy, we are looking for User Researchers to work for them on...
-
User Researcher
7 days ago
london, United Kingdom Stealth iT Recruitment Full timeUser Researcher!Permanent role!Paying up to £55,000 per annumRemote Role with occasional client visits!On behalf of our client, a leading and global IT consultancy, we are looking for User Researchers to work for them on permanent basis. You will be working with one of their public sector clients. It is essential you have GDS experience. Our client is...
-
User Researcher
6 days ago
London, United Kingdom Stealth iT Recruitment Full timeJob DescriptionUser Researcher!Permanent role!Paying up to £55,000 per annumRemote Role with occasional client visits!On behalf of our client, a leading and global IT consultancy, we are looking for User Researchers to work for them on permanent basis. You will be working with one of their public sector clients. It is essential you have GDS experience. Our...
-
User Researcher
7 days ago
London, United Kingdom Stealth iT Recruitment Full time €55,000Job Description User Researcher! Permanent role! Paying up to £55,000 per annum Remote Role with occasional client visits! On behalf of our client, a leading and global IT consultancy, we are looking for User Researchers to work for them on permanent basis. You will be working with one of their public sector clients. It is essential you have GDS...
-
User Researcher
5 days ago
London,, UK, United Kingdom Stealth iT Recruitment Full timeUser Researcher!Permanent role!Paying up to £55,000 per annumRemote Role with occasional client visits!On behalf of our client, a leading and global IT consultancy, we are looking for User Researchers to work for them on permanent basis. You will be working with one of their public sector clients. It is essential you have GDS experience. Our client is...
-
User Researcher
7 days ago
London, United Kingdom Stealth IT Recruitment Full timeUser Researcher!A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.Permanent role!Paying up to £55,000 per annumRemote Role with occasional client visits!On behalf of our client, a leading and global IT consultancy, we are looking for User Researchers to work for them on...
-
User Researcher
7 days ago
London, United Kingdom Stealth iT Recruitment Full time €55,000User Researcher! Permanent role! Paying up to £55,000 per annum Remote Role with occasional client visits! On behalf of our client, a leading and global IT consultancy, we are looking for User Researchers to work for them on permanent basis. You will be working with one of their public sector clients. It is essential you have GDS experience. Our client is...
-
User Researcher
6 days ago
London, United Kingdom Stealth iT Recruitment Full time €55,000User Researcher! Permanent role! Paying up to £55,000 per annum Remote Role with occasional client visits! On behalf of our client, a leading and global IT consultancy, we are looking for User Researchers to work for them on permanent basis. You will be working with one of their public sector clients. It is essential you have GDS experience. Our client is...
-
User Researcher
5 days ago
London, United Kingdom Stealth iT Recruitment Full timeUser Researcher!Permanent role!Paying up to £55,000 per annumRemote Role with occasional client visits!On behalf of our client, a leading and global IT consultancy, we are looking for User Researchers to work for them on permanent basis. You will be working with one of their public sector clients. It is essential you have GDS experience. Our client is...
-
User Researcher
4 days ago
London, United Kingdom Stealth iT Recruitment Full time €55,000Job Description User Researcher! Permanent role! Paying up to £55,000 per annum Remote Role with occasional client visits! On behalf of our client, a leading and global IT consultancy, we are looking for User Researchers to work for them on permanent basis. You will be working with one of their public sector clients. It is essential you have GDS...
-
User Researcher
7 days ago
London, United Kingdom Stealth iT Recruitment Full timeUser Researcher!Permanent role!Paying up to £55,000 per annumRemote Role with occasional client visits!On behalf of our client, a leading and global IT consultancy, we are looking for User Researchers to work for them on permanent basis. You will be working with one of their public sector clients. It is essential you have GDS experience. Our client is...
