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![G TELECOMMUNICATION LTD](https://media.trabajo.org/img/noimg.jpg)
Inbound Call Centre Agent
3 months ago
**Duties**:
- Handle inbound calls professionally and efficiently
- Provide exceptional customer service by addressing inquiries and resolving issues
- Utilise strong analytical skills to assess customer needs and offer appropriate solutions
- Perform data entry accurately and in a timely manner
- Upsell products or services to maximise sales opportunities
**Experience**:
- Proven experience in a call centre or customer service role is advantageous
- Strong phone etiquette with the ability to handle high call volumes
- Excellent communication skills, both verbal and written
- Ability to analyse customer requirements and tailor solutions accordingly
Pay: From £23,880.00 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
- Transport links
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Belfast: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 07/07/2024