Patient Pathway Assistant

3 weeks ago


London, United Kingdom North Middlesex University Hospital NHS Trust Full time

The postholder will carry out a range of specific activities in the support of Outpatients Clinics, Day cases, and other ad-hoc within the Sexual Health & HIV administration services providing an efficient administrative and clerical support service in line with service requirements, working alongside a dedicated Admin clerk to provide a service to the Consultant and Nursing teams. The postholder may also be required to assist with providing a quality reception service for all users of the Outpatient based services both on and off-site of the Trust.

The post holder will have skills in all areas of administrative functions to enable them to support the patient pathway. The post holder should be able to cross cover within the departments and to work shift patterns if this is required.

HIV services

The Alexander Pringle centre (APC) is a self-contained outpatient unit based in the North Middlesex Hospital and offers general HIV outpatient care and inpatient care. The service sees on average 1.300 patients per year and provides day cases to patients requiring treatment.

Sexual Health Services
North Middlesex University Hospital NHS Trust was awarded a contract in 2015 to set up and provide integrated Sexual Health Services to the population of Enfield and undertakes this in the community through the Echo Sexual Health service, a Level 2 GUM clinic based at a local GP practice, and the purpose-built Silverpoint Clinic providing a full range of provisions to the residents of the borough.

It provides services encompassing all contraception methods and levels 1-3 GUM plus specialist sexual health & contraception. Access to services is currently by phone triage and booked appointments. Highly skilled nurses deliver a significant proportion of services including LARC procedure services. Average patient numbers seen within the service per annum are in excess of 20,000

A full list of duties and responsibilities will be found within the job description and requirements for the role can be found within the person specification.



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