Patient Pathway Navigator

7 months ago


London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

The Patient Pathway Navigator will lead on the tracking of pathways of patients. By working closely with a wide range of clinical and managerial staff, and providing high standard of administrative support, the post holder will ensure patients receive treatment as soon as possible and ensure national targets are met.

The post holder is responsible for providing a high standard of professional and patient focused service to a range of Trust-wide specialties and will support the function on a day-to day operational basis.

The duties and responsibilities listed below are representative of the Patient Pathway Navigator role and its purpose within the service; they are not exhaustive and the post holder may be required to undertake additional or alternative administrative duties and responsibilities commensurate with the level of the post, to support the smooth running of the department.

Monitor and review patient care and/or treatment progress using the Patient Tracking List in line with Trust and local policies.

Identify from the Tracking List the next steps in the patient care pathway in line with clinical need (peer review).

Receive patient referrals/eTCI’s and administer in line with timings and requirements as set out in Trust and National policies.

Co-ordinate and provide administrative support to the relevant teams to ensure that all the relevant paperwork and clinical information is available.

Update on all enquiries regarding patients’ care and/or treatment on a pathway from external Trusts and General Practitioners in a timely manner.

Develop an understanding of the milestones of the allocated pathway for patients within a designated group.

Our values help us to define and develop our culture, what we do and how we do it. It is important that you understand and reflect these values throughout your employment with the Trust.

**The post holder will**:
a. Put patients first
b. Take pride in what they do
c. Respect others
d. Strive to be the best
e. Act with integrity
Our values and behaviors framework describes what it means for every one of us in the Trust to put our values into action. The framework can be found on our Trust careers pages and Intranet.

Undertake any administrative tasks commensurate with the grade required to support the delivery of high quality patient care.
Actively participate in department development as appropriate and participate in departmental meetings.
Undertake any other duties commensurate with the grade, required to ensure the smooth and efficient running of the department.



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