Offers & Onboarding Administrator

7 days ago

Bradford, United Kingdom Liberty Global Full time

We’re looking for an Offers and On-boarding administrator to join our shared service centre in Bradford, 12 months fixed term contract.

Reporting into the Offers and On-boarding Manager you will provide an accurate and efficient offers and on-boarding service to new starters with a focus on delivering a high-quality new starter experience and proactive support to both hiring managers and recruitment teams.

Responsible to produce accurate contractual offers and documentation, ensuring that these are sent to new starters in a timely and efficient manner, the management of all returned documentation to allow processing for the HR system and payroll set up.

Drive forward a culture of continuous improvement always seeking to better the customer experience with the use of automation tools.

Focus on providing a value added ‘central’ service to the business, ensuring successful delivery and completion against agreed objectives and service level agreements.

What will you be doing?
- Liaise with the new starter with regard to the offer and on-boarding process and ensure that offer documentation is received, completed and returned in a timely manner.
- Ensure queries and requests from new starters are managed to ensure responses are efficient, accurate and in accordance with the company policy, procedure and agreed service standards.
- Liaise with the People Services Shared Service function to ensure a smooth, accurate and efficient handover of information in a timely manner, working to multiple payrolls cut offs.
- Track and manage documentation in line with confirmed start dates to adhere to payroll cut offs.
- Liaise with the Head of Resourcing, Resourcing Managers and recruiting teams to ensure that they are updated on the progress of the new starter process.
- Ensure that all returned documentation is dealt with appropriately so that the new starter receives all they are entitled to.
- Ensure all Hires are made on the recruitment system for new starters and internal moves in a timely manner to allow for business reporting.
- Carry out and manage progress and updates for third party security checks inc submission for DBS.
- Manage the day to day running of the automation processes in UiPath/Orchestrator. Reviewing the processes and output reports to identify any trends in failures and successes.

We tend to look for people with:

- Highly pro-active team-player with the ability to motivate and work alongside others and share best practice.
- Competent at managing stakeholder, customer and supplier relationships and expectations
- Ability to deal with complex queries.
- Flexible to changing priorities and comfortable working in a fast-paced environment.
- Ability to work to deadlines and prioritise work accordingly to meet expectations.
- Excellent working knowledge of Outlook, Word, Excel, PowerPoint and MS Project

Desirable
- Have awareness of/been involved with Automation/UiPath/Robotics.
- Experience with Oracle, SAP & Workday.
- Familiar working with, and advocate of, a Shared Services Model.
- Broad knowledge of external HR/Shared Services developments and emerging best practice.

What’s in it for you?
- Competitive salary.
- 25 days annual leave with the option to purchase 5 more.
- Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance.
- Matched pension contribution up to 10%.
- Access to our car benefit scheme.
- Access to our online learning platform to continue to develop and grow your career with us
- The chance to join an innovative, fast-paced and passionate team.

Who are we?

We’re building Tomorrow’s Connections Today, bringing people together through the power of our technology.

Liberty Global is a world leader in converged broadband, video and mobile communications and an active investor in cutting-edge infrastructure, content and technology ventures.

With our investments in fibre-based and 5G networks we play a vital role in society, currently providing over 85 million fixed and mobile connections and rolling out the next generation of products and services, while readying our networks for 10 Gbps and beyond.

We’re creating national champions, combining the best broadband and mobile networks under brands such as Virgin Media-02 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise in Switzerland, Virgin Media in Ireland and UPC in Slovakia.

Liberty Global Ventures, our global investment arm, has a portfolio of more than 75 companies and funds across content, technology and infrastructure, including strategic stakes in ITV, Univision, Plume, Lionsgate and the Formula E racing series.

Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence.

And we’re prioritising diversity, equity and inclusion in our workplace and communities, while reducing our impa

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