Patient Administrator
4 months ago
TTM Healthcare are proud to partner with a leading private healthcare provider to recruit a leading private healthcare provider to recruit a patient administrator in Southmead.
**Salary**: £15.00 to £20,00 per hour
Location: Southmead
Job type: Temp
- 30 - 37.5 hours per week
**About The Role**
We are looking for a Patient Administrator to join our Endoscopy team on a Full Time basis, at our Endoscopy unit in Southmead. As a Patient Administrator, you will ensure our patients receive a professional and patient focused service throughout their diagnostic pathway. Working alongside your clinical colleagues in a dynamic, fast paced environment, you will also provide administrative support for the endoscopy services we provide.
**What you will do**:
- Providing a welcoming and professional first point of contact for all patients, coordinating their arrival through to departure
- Dealing with telephone and direct enquiries in a prompt and effective manner, ensuring the provision of information and prioritisation of queries as appropriate
- Ensuring that clinically validated appointments are booked appropriately and according to clinical priority on the appointments system
- Tracking and distributing imaging data and reports to referrers, ensuring that results are dispatched in line with clinical priority and contractual performance indicators
- Assisting in the completion of month end administrative procedures for the management team
- Ensuring all patients are invoiced promptly and accurately and that payment is taken on the day, recorded, and banked promptly.
**About you**:
- Experienced working in a customer or patient focused environment
- Confident using Microsoft packages and other IT systems
- Strong communication skills, both written and verbal
- The ability to work independently and as part of a multi skilled team.
**TTM Healthcare Solutions is an Equal Opportunities Employer
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