Administrators and Patient Coordinators
7 months ago
The post-holder will undertake a variety of administrative duties to support and cover roles in the Support Services Team and patient Services Team:
- Medical Records Administrator
- Results & Recalls Administrator
- Document Administrator
- Patient Coordinator
The post-holder will work to agreed targets and timescales, and in accordance with Practice policies, protocols, guidelines and procedures.
The bank role of Support Administrator / Patient Coordinator provides additional support and holiday cover to our Support team and Patient Services Team.
Successful applicants in this role will have experience working with kindness and empathy in a multi-disciplinary administrative role and will be able to effectively manage conflicting priorities. You will be reliable, available for shifts between 08.00-18.30 Mon - Fri and work well under pressure.
Charlotte Keel Medical Practice is part of BrisDoc Healthcare Services.
Brisdoc are aSocial Enterprise and an Employee-Owned Business. This means the decisions we make are for the good of our patients, workforce, and wider community. This involves prioritising the health of our patients, protecting our environment, and improving the social and economic status of our population.
By joining BrisDoc, you will be part of an innovative organisation that prides ourselves on being a fantastic place to work; somewhere that you will feel valued, supported, developed and part of a family. We strive to make sure every member of the team feels proud of the work they do and the service that we offer.
At Charlotte Keel, we have a growing patient population of over 19,000 patients. Our practice is at the vibrant & colourful heart of Bristol’s inner city, serving a population from all corners of the world and from all walks of life. We serve patients who are settled, doing well in life and who seek help to ensure they remain in the very best of health; we also serve patients who are struggling with alcohol or drugs and seeking help to being piecing life together.
As a practice, we believe passionately in responding to all of our patients’ cultural & social agendas. As well as the usual range of primary health care team members we have interpreters, drug project liaison workers, counsellors, and many other members in the wider team here.
Providing cover and support for the Medical Records Administrator:
- Process incoming electronic patient medical records
- Organise incoming paper patient medicals records in preparation for summarising
- Review medical records and produce an accurate and sufficient summary of the patient’s medical history
- Code the patient record on the Practice clinical system accordingly
- File paper patient records and maintain an effective filing system
- Synchronise locally, regionally and nationally held patient data
**Providing cover and support for the Document Administrator**:
- Scan paper documents and download electronic documents
- Electronically file documents on relevant patient record
- Identify relevant clinical information contained in documents and code the patient record on the Practice clinical system accordingly
- Work-flow the document to the most appropriate clinician
- Code additional document content onto the patient record at the request of clinicians
Providing cover and support for the Results & Recalls Administrator:
- Contact patients for test result follow up at the request of clinicians
- Maintain recall systems relating to: - Cervical cytology
- Sexual health
- Immunisations and vaccinations
- Health promotion
- Long term conditions
- Near patient testing
- Other health initiatives
- Record results for selected screening and immunisations programs
Provide Cover as a patient Coordinator
- Answering the telephone within agreed timescales with a professional and pleasant manner.
- DeaIing with patient queries both personal and via telephone accurately, efficiently and effectively.
- Registering patients and booking appointments on the clinical system whether they are a regular, immediately necessary, temporary resident or private patient accurately and completely. Rescheduling patient appointments in the event of unplanned clinician absence
- Updating the clinical system with poignant information such as patient death.
- Dealing with prescription queries effectively and in a timely way. Completing patient requests for repeat medication accurately and within the practice standards
- Compiling new patient registration packs.
- Carrying out general office and administrative tasks as requested and agreed with the line manager and / or Operations Manager as required for the day to day running of the service
- Use the clinical system effectively to inform clinical staff of relevant information relating to their patient.
- If called upon and following training assist the clinical staff with basic life support.
- Deal with situations involving unwell and vomiting patients, bereaved / distressed visitors in line with policie
-
Patient Coordinator
5 days ago
Bristol, United Kingdom Baker Snell Full time**Patient Coordinator/Administrator - Bristol (outskirts)** **£25,000 per annum on-site parking** A unique opportunity to join a newly opened private hospital. As the Patient Coordinator and Administrator, you will be passionate about delivering outstanding 5-star patient care whilst providing full administrative support to the senior management...
-
Patient Administrator
6 months ago
Bristol, United Kingdom TTM Healthcare Recruitment Full timeTTM Healthcare are proud to partner with a leading private healthcare provider to recruit a leading private healthcare provider to recruit a patient administrator in Southmead. **Salary**: £15.00 to £20,00 per hour Location: Southmead Job type: Temp - 30 - 37.5 hours per week **About The Role** We are looking for a Patient Administrator to join our...
-
Patient Care Coordinator
4 days ago
Bristol, Bristol, United Kingdom University Hospitals Bristol NHS Foundation Trust Full timeWe are seeking a Patient Care Coordinator to join our team at the Bristol Heart Institute. This is an exciting opportunity to work with a dedicated team of healthcare professionals, providing administrative support and helping to ensure the smooth running of our department.As a Patient Care Coordinator, you will be responsible for supporting...
-
Patient Services Coordinator
4 days ago
Bristol, Bristol, United Kingdom University Hospitals Bristol NHS Foundation Trust Full timeAs a Patient Services Coordinator, you will play a vital role in providing high-quality administrative support to our team at the Bristol Dental Hospital. Key responsibilities include managing patient communications, coordinating appointments, and maintaining accurate records.Qualifications required include GCSE English Language and Maths grade C or above,...
-
Patient Liaison Coordinator
1 month ago
Bristol, Bristol, United Kingdom University Hospitals Bristol NHS Foundation Trust Full timeThe Patient Liaison Coordinator is a key role within the University Hospitals Bristol NHS Foundation Trust, responsible for managing patient communications, liaison with clinical and non-clinical teams, and providing administrative support. If you are a highly organized and communicative individual with excellent IT skills, we encourage you to apply for this...
-
Private Patient Administrator
2 days ago
Bristol, United Kingdom Newmedica Full timeRole: Private Patient Administrator Assistant Salary : £22,500 per annum Contract: Full Time - Permanent Hours: 40 hours per week including Saturday or Sunday **Who are we?** We are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to make a positive...
-
Patient Pathway Coordinator Role
3 days ago
Bristol, Bristol, United Kingdom NHS Full timeJob ResponsibilitiesSupport the Patient Pathway Coordinator in working alongside a clinical team to ensure efficient patient admissions and care.Add, remove, and modify patients on the waiting list as requested by the Patient Pathway Coordinator.Ensure all patient correspondence is accurately completed and sent to the correct parties.Perform administrative...
-
Patient Services Administrator
2 days ago
Bristol, Bristol, United Kingdom University Hospitals Bristol NHS Foundation Trust Full timeRole OverviewWe are seeking a highly skilled and experienced Patient Services Administrator to join our team at the University Hospitals Bristol NHS Foundation Trust.The successful candidate will be responsible for managing patient communications, coordinating with clinical and non-clinical teams, and ensuring seamless delivery of patient care services.Key...
-
Patient Services Coordinator
1 week ago
Bristol, Bristol, United Kingdom University Hospitals Bristol NHS Foundation Trust Full timeJob DescriptionThis Patient Services Coordinator role is a key position within our Emergency Department. The successful candidate will be responsible for coordinating patient services, including bookings, appointments, and administrative tasks.Main DutiesCoordinated patient bookings and appointmentsManaged administrative tasks, including data entry and...
-
Administrative Coordinator
5 days ago
Bristol, Bristol, United Kingdom University Hospitals Bristol NHS Foundation Trust Full timeJob DescriptionWe are seeking an Administrative Coordinator to join our team at the Bristol Dental Hospital.Main ResponsibilitiesTo provide administrative support to the dental hospital by managing patient communications, including letters, emails, and text reminders.Liaise with clinical and non-clinical staff to ensure effective communication and...
-
Patient Flow Coordinator
2 days ago
Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full timeAn opportunity has arisen within our Emergency Departmentfor a Patient FlowCo-ordinator position which is worked over a 24 hours/7 day rota. Two part time roles available. With a recent expansion of the Emergency Department this is an exciting opportunity for someone with great customer service and organisational skills, to gain some experience working in...
-
Patient Administrator
7 months ago
Bristol, United Kingdom Newmedica Full time**Role**: Patient Administrator **Salary**: £26,000 per annum **Contract**: 12 Month FTC **Hours**: Full Time **Who are we?** Newmedica is one of the leading providers of NHS-funded ophthalmology services in England. - Our Purpose is to make a positive difference to people’s lives - Our Vision is to change lives through better sight and eye health -...
-
Patient Administrator
8 months ago
Bristol, United Kingdom New Medical Systems Ltd Full timeReporting to the Deputy Patient Admin Lead, as a Patient Administrator you would be responsible for ensuring that clinics are set up and fully utilised, booking appointments in a timely manner as per the correct pathways, recording appointment outcomes, and ensuring operational and clinical governance protocols are maintained. You will be managing the...
-
Patient Care Coordinator
7 months ago
Bristol, United Kingdom The Fishponds Family Practice Full timeWe are currently seeking to recruit additional Care Co-ordinators to join our expanding care team. Working alongside our existing Care Coordinator team, Social Prescribing Link Workers and Health & Wellbeing Coaches as well as our GPs and clinical teams, you will coordinate care suited to the needs of individual patients. If you share our values of...
-
Patient Data Coordinator
7 months ago
Bristol, United Kingdom Change Recruitment Services Ltd Full time**Patient Data Coordinator** Our client PillTime is changing the way thousands of customers receive and can easily and safely administer their often vital daily medications in the comfort of their own home. The innovative Bristol based online pharmacy are at the forefront of the recent automation of medicine prescription provision and delivery. We are...
-
Patient Pathway Coordinator Assistant
3 weeks ago
Bristol, Bristol, United Kingdom NHS Full timeResponsibilitiesTo assist the Patient Pathway Coordinator in managing patient pathways efficiently, ensuring patients are admitted for investigative treatments and diagnostic procedures within national guidelines.To book outpatient appointments, theatre lists, and schedule new or follow-up appointments, pre-admission appointments, and investigative...
-
Patient Administrator
7 days ago
Bristol, United Kingdom TTM Healthcare Recruitment Full time**Patient Administrator** **Temp to Perm - Bristol** At **TTM Healthcare **we are proud to have partnered with one of the U.K.s largest, private **Healthcare providers **who supply services in **Endoscopy** at their unit in **Bristol**. Block booking available for a **Patient Administrator **available to start asap to cover reception duties, meet and...
-
Patient Administrator
5 days ago
Bristol, United Kingdom TTM Healthcare Recruitment Full time**Patient Administrator** **Temp - Bristol** At **TTM Healthcare **we are proud to have partnered with one of the U.K.s largest, private **Healthcare** providers who supply services in **Endoscopy** at their unit in **Bristo**l. Full time block booking available for a **Patient Administrator **available to start asap to cover reception duties, meet...
-
Patient Administrator
4 days ago
Bristol, United Kingdom TTM Healthcare Recruitment Full time**Patient Administrator** **Temp to perm - Bristol** At **TTM Healthcare **we are proud to have partnered with one of the U.K.s largest, private **Healthcare **provider who supply services in **Endoscopy** at their unit in **Bristol.** Full time block booking available for a **Patient Administrator **available to start asap to cover reception duties,...
-
Patient Flow Coordinator
2 days ago
Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full timeWe are looking to expand our Hospital Discharge Team and have a number of Patient Flow Coordinator roles available to support patient discharge. We know that a patient’s recovery can be impacted by staying in hospital longer than is necessary so having the right care plan in place is critical and supports them to leave hospital safely. You would be...