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Business Support Administrator

4 months ago

Park, United Kingdom NPORS Ltd Full time

**Vacancy**

**Business Support Administrator**

Do you want to work for a company where people really do matter? Do you thrive on being in a busy work environment with a supportive team? If you answered yes, then NPORS ltd may be the company you are looking for.

Trading since 1992, NPORS is one of the UK’s leading accreditation and registration bodies working across the construction, industrial, utilities, warehousing and distribution, agricultural, ports and marine sectors.

We pride ourselves on the standard of care we offer those who work with us.

Due to continued expansion, we are currently looking for a Business Support Administrator to join our busy Head Office in Northwich, Gadbrook Park.

We are looking for a positive, well presented, and professional individual with excellent telephone customer service and communication skills.

Key responsibilities of the role include but are not limited to:

- Providing a first-class telephone customer service to all our customers
- Production of our NPORS CSCS cards
- Liaising with training providers, clients and fellow colleagues to ensure queries are resolved and we deliver excellent customer service and satisfaction at all times
- Maintaining our internal database

A job description can be provided on request.

**Benefits of working with NPORS**
- Employee Assistance Programme
- Commitment to well-being
- Positive work environment
- Free tea and coffee
- Free parking
- Dress down Friday
- Team payday Friday treats
- Loyalty bonus of £500 after 5 years’ service
- Profit share at the end of the year
- Community and family feel
- Holidays - 32 days including bank holidays and a day for birthday
- Hours of work - 8.30 - 4.30 (37.5 hours per week), inclusive of a 30-minute break lunch break
- Full training will be provided and further development is available
- Located on a well-kept business park with walks in nature close by
- Modern work environment
- Continued growth
- Our people matter

Salary - starting salary of £20,500.

If you are interested in this opportunity and would like to make a positive contribution to help ensure NPORS grows its Business Support department, please send your full c.v. by no later than 4.30 pm on 24th March 2023.

**Person Specification**

**Business Support Administrator**
- **WORK EXPERIENCE ESSENTIAL**_ _**DESIRABLE**_
- Worked in an office environment. _
- Familiar with all administrative duties. _
- Previous customer service experience _
- A good telephone manner is essential. _
- Typing speed and accuracy and attention to detail _
- Experience of using standard (Microsoft) word processing and _
- spreadsheet software._
- Experience of working in a multi-disciplinary environment. _
- **EDUCATION AND TRAINING ESSENTIAL**_ _**DESIRABLE**_
- NVQ level 2 or above in administration or equivalent qualifications and/or _
- experience_
- Customer Service _
- **SKILLS/ABILITIES ESSENTIAL**_ _**DESIRABLE**_
- Excellent communication skills - written and verbal _
- Ability to manage own workload _
- Ability to work within a team _
- **Other Requirements ESSENTIAL**_ _**DESIRABLE**_

To have a flexible approach in terms of carrying out the varied range of - other functions within the department

Please note: This document indicates those attributes that are considered to be **essential** to undertake the duties and responsibilities of this post and those that are merely **desirable**. If you do not possess any of the attributes that are **desirable**, this does not mean that you will not be considered for interview or subsequent appointment.

Registered in England & Wales 3427694 VAT No. 48022943

**Job Types**: Full-time, Permanent

Pay: From £20,500.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Free parking
- On-site parking
- Profit sharing

Schedule:

- Monday to Friday

Supplemental pay types:

- Loyalty bonus

Work Location: In person

Application deadline: 24/03/2023