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New Business Administrator

3 months ago

Swindon, United Kingdom Zurich Insurance Full time

**Location: Swindon (hybrid working)**

**Salary: Circa £24,000 depending on experience**

**Closing date: 13th February 2024**

**The opportunity**:
As a result of the exciting growth within Zurich Corporate Risk, we have an opportunity to join our team on a permanent basis. As a New Business Administrator, you will work in the vibrant Zurich Corporate Risk Team. You will help to administer our new schemes, whilst responding to enquiries from distributors and clients to support customer relationships, utilising your excellent customer service skills.

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

**What will you be doing?**
- Work with Scheme Underwriting to understand specific policy wording
- Interpret data to finalise policy schedules and identify requirements for underwriting
- Commission payment and Agent Changes
- Pro-actively liaise with Account Managers, Distributors and Clients to obtain outstanding requirements
- Provide a market leading service experience for customers
- Share knowledge and expertise with other team members
- Contribute to a positive and supportive team culture
- Initiate process improvement ideas and implementation

**Who are we looking for?**
- Experience in providing excellent customer service
- Experience working in an office environment
- Ability to work as part of a team and equally on your own
- Cope with varying workloads and pressures
- Good verbal and excellent written communication skills
- Good numeracy and analytical skills
- System & PC skills
- Decision making skills
- Attention to detail
- Ability to analyse and interpret complex information to produce an output

**Who we are**:
At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people, and our planet. With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.

We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.

If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives, and contributions - then Zurich could be just the place for you. Be part of something great.

**Our Culture**:
At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs, or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability, or any other protected characteristic.

We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social, and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities.

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

**So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.**
**#LI-Hybrid