Current jobs related to Customer Account Agent - Chatham - Vanquis Bank
-
Trainee Estate Agent
3 months ago
Chatham, United Kingdom Connells Group Full timeOTE: £22,000 - £25,000 - Uncapped Commission, Career Progression We’re looking for a highly motivated **Trainee Estate Agent / Trainee Sales Negotiator **to complement our fantastic residential sales team in **Chatham **working in our well known **Mann **estate agency. **Why join us as a Trainee Estate Agent / Trainee Sales Negotiator?** - Industry...
-
Estate Agent Property Valuer
4 days ago
Chatham, Kent, United Kingdom Kings Permanent Recruitment for Estate Agents & Financial Services Professionals Full timeEstate Agent Property Valuer Job DescriptionWe are seeking an experienced and ambitious Estate Agent Property Valuer to join our team at Kings Permanent Recruitment for Estate Agents & Financial Services Professionals.Key Responsibilities:Sales of residential propertiesArranging and conducting property viewingsProspecting for market appraisals, viewings and...
-
Estate Agent Property Valuer
4 days ago
Chatham, Kent, United Kingdom Kings Permanent Recruitment for Estate Agents & Financial Services Professionals Full timeEstate Agent Property Valuer Job DescriptionWe are seeking an experienced and ambitious Estate Agent Property Valuer to join our team at Kings Permanent Recruitment for Estate Agents & Financial Services Professionals.Key Responsibilities:Sales of residential propertiesArranging and conducting property viewingsProspecting for market appraisals, viewings and...
-
Customer Operations Specialist
1 day ago
Chatham, Kent, United Kingdom Vanquis Bank Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Account Agent to join our team at Vanquis Banking Group. As a Customer Account Agent, you will be responsible for providing exceptional customer service and support to our diverse customer base.Key ResponsibilitiesEngage with customers across multiple channels, using your product-specific...
-
Customer Operations Specialist
1 day ago
Chatham, Kent, United Kingdom Vanquis Bank Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Account Agent to join our team at Vanquis Banking Group. As a Customer Account Agent, you will be responsible for providing exceptional customer service and support to our diverse customer base.Key ResponsibilitiesEngage with customers across multiple channels, using your product-specific...
-
Estate Agent Property Valuer
6 days ago
Chatham, Kent, United Kingdom Kings Permanent Recruitment for Estate Agents & Financial Services Professionals Full timeEstate Agent Property Valuer OpportunityWe are seeking an experienced and ambitious Estate Agent Property Valuer to join our team at Kings Permanent Recruitment for Estate Agents & Financial Services Professionals.Key Responsibilities:Sales of residential propertiesArranging and conducting property viewingsProspecting for market appraisals, viewings and...
-
Estate Agent Property Valuer
6 days ago
Chatham, Kent, United Kingdom Kings Permanent Recruitment for Estate Agents & Financial Services Professionals Full timeEstate Agent Property Valuer OpportunityWe are seeking an experienced and ambitious Estate Agent Property Valuer to join our team at Kings Permanent Recruitment for Estate Agents & Financial Services Professionals.Key Responsibilities:Sales of residential propertiesArranging and conducting property viewingsProspecting for market appraisals, viewings and...
-
Estate Agent Branch Manager
2 weeks ago
Chatham, Kent, United Kingdom Kings Permanent Recruitment for Estate Agents & Financial Services Professionals Full timeAbout the RoleWe are seeking a highly skilled and experienced Estate Agent to join our team as a Branch Manager. As a key member of our sales team, you will be responsible for leading the team from the office and driving business growth.Key ResponsibilitiesLead and manage a team of Estate Agents to achieve sales targets and increase revenueDevelop and...
-
Estate Agent Branch Manager
3 weeks ago
Chatham, Kent, United Kingdom Kings Permanent Recruitment for Estate Agents & Financial Services Professionals Full timeAbout the RoleWe are seeking a highly skilled and experienced Estate Agent to join our team as a Branch Manager. As a key member of our sales team, you will be responsible for leading the team from the office and driving business growth.Key ResponsibilitiesLead and manage a team of Estate Agents to achieve sales targets and increase revenueDevelop and...
-
Chatham, Kent, United Kingdom Merje Full timeAbout the Role:Merje is seeking a highly skilled Senior Mortgage Collection Agent to join our team. As a Senior Mortgage Collection Agent, you will provide specialist financial support to customers experiencing financial difficulties regarding mortgage repayments and arrears situations.Key Responsibilities:Provide expert financial guidance to customers...
-
Chatham, Kent, United Kingdom Merje Full timeAbout the Role:Merje is seeking a highly skilled Senior Mortgage Collection Agent to join our team. As a Senior Mortgage Collection Agent, you will provide specialist financial support to customers experiencing financial difficulties regarding mortgage repayments and arrears situations.Key Responsibilities:Provide expert financial guidance to customers...
-
Experienced Mortgage Collections Specialist
2 weeks ago
Chatham, Kent, United Kingdom Merje Full timePosition: Senior Mortgage Collection AgentSalary Range: £30,000 - £40,000Work Arrangement: Hybrid/Flexible working availableRole Overview: Merje is seeking a knowledgeable Senior Mortgage Collection Agent to deliver expert financial assistance to clients facing challenges with mortgage payments and arrears. The successful candidate will be responsible...
-
Experienced Mortgage Collections Specialist
1 month ago
Chatham, Kent, United Kingdom Merje Full timePosition: Senior Mortgage Collection AgentSalary Range: £30,000 - £40,000Work Arrangement: Hybrid/Flexible working availableRole Overview: Merje is seeking a knowledgeable Senior Mortgage Collection Agent to deliver expert financial assistance to clients facing challenges with mortgage payments and arrears. The successful candidate will be responsible...
-
TRAINEE ESTATE AGENT
6 months ago
Chatham, Kent, United Kingdom Clark James Head Office Full timeAre you looking to secure a career and not just another job??? A leading Estate Agency brand are looking to recruit a Trainee Estate Agent to work within a busy branch. This is an excellent opportunity to join a highly successful brand that offer full training, support and the opportunity to develop a lasting career. Please note - It is essential that...
-
Accounts Assistant
3 months ago
Chatham, United Kingdom BB7 Full timeBB7 are a trusted independent advisory firm focused on fire, security risk and resilience. We offer strategic advice, innovative design, construction oversight and risk management services. We’re a people company. We build around you, taking everything and everyone into account. We are currently looking for an experienced Accounts Assistant to join our...
-
Customer Service
4 months ago
Chatham, United Kingdom COMMUNICATIONS CENTRE INTL LIMITED Full timeIt's Comms Centre’s mission to provide high-quality technology products and services that ensure that our customers are at the centre of everything with all the support needed for their fast-moving agile business requirements. We are currently seeking a hardworking team player with good people skills and a keen interest in administration and customer...
-
Accounts Receivable Assistant
4 months ago
Chatham, United Kingdom Page Personnel Full timeCompetitive benefits - Career Potential **About Our Client**: This company is a leading player in the FMCG industry, with a workforce of over 200 committed professionals. They pride themselves on delivering top-quality consumer goods to their broad customer base, whilst maintaining a strong focus on sustainability and ethical practices. - Credit Note...
-
Accounts Assistant
3 months ago
Chatham, United Kingdom Page Personnel Full timeCareer Development - Hybrid Working **About Our Client**: Provide assistance, and work alongside, the central credit control department to monitor accounts and liaise with customers to ensure monies are received within agreed terms. - Monitor outstanding customer purchase orders, escalating where required. - Importing Invoice into Sage and ensuring the...
-
Administration Associate
3 months ago
Chatham, United Kingdom AWD Recruitment Limited Full timeAdministration Associate - 6 Month FTC Lloyd’s is the world’s leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market’s brightest minds, working together for a braver world. Our role is to inspire courage, so tomorrow’s progress isn’t limited by today’s risks. **Our shared...
-
Experienced Mortgage Collections Specialist
2 weeks ago
Chatham, Kent, United Kingdom Merje Full timePosition: Senior Mortgage Collection AgentCompensation: £30,000 - £40,000Work Arrangement: Hybrid/Flexible working options availableOverview: Merje is seeking a Senior Mortgage Collection Agent to deliver expert financial assistance to clients facing challenges with mortgage payments and arrears. This role involves:1. **Assessing Client Situations:**...
Customer Account Agent
4 months ago
**About Us**:
We are part of PFG, a leading specialist bank for the millions of people in the UK who are not well served by mainstream lenders. Our purpose is to help put people on a path to a better everyday life with our clear and responsible approach to lending; an approach built on over 141 years of experience.
PFG is a unified group made up of two brands: Vanquis (cards and loans) and Moneybarn (vehicle finance). While they offer different products and services, they share the common purpose and customer-centric values at the heart of our group. We understand our customers are real people with varied life experiences, so everything we do from our products to our customer experience is designed with this in mind.
**You and Your Team**:
We are getting ready for our biggest year yetand to do this we need fantastic people to join our team for February This is where you will start training to be part of our busy contact centre. Once trained, you’ll be making and receiving calls from our customers to talk to them about missed payments on any of the products we service for the Provident Group to help them get back on track.
**In your day-to-day role, as a Customer Account Agent you will be**:
- Working on our call dialler system to take inbound calls and make outbound calls to our customers.
- Speaking with our customers to find the best solution for them to help them manage their credit account moving forward.
- Updating our customer databases to ensure accurate records are kept of the customer’s account and personal situation.
- Providing excellent customer service to our customers
**What you will bring to the team**:
Essential:
- Confident when speaking to customers and asking for sensitive information.
- Emotional resilience and empathy.
- Enthusiasm and desire to help customers find the best outcome for their situation.
- True customer champion.
Desirable:
- Customer-service experience (face-to-face or telephone based).
- Contact centre experience.
- Financial service background.
**When and Where**:
Our current shift pattern works between the hours of 8:30am - 7pm Monday - Friday and 2 Saturdays are required every four weeks.
When you join, initially the majority of your time will be in the office (Based in Chatham, Kent) for up to 8 weeks however there will be some opportunity to work from home. This is to ensure you feel skilled and confident to start providing excellent outcomes to customers.
Following this we will give you the option to take advantage of our hybrid working meaning you work from home, but with a minimum 8 days a month in office with the rest of your team.
**Why Vanquis?**
Vanquis was established in 2003, offering a credit card designed to help customers improve their credit score. In 2016, Vanquis introduced personal loans to give customers additional opportunities on their credit-building journeys. Vanquis brings together PFG’s lengthy history in the financial sector with modern money management through its online and app-based accounts.
Our colleagues are the most important part of delivering our purpose to put customers on a path to a better everyday life. If it wasn’t for their amazing efforts, ideas and energy we wouldn’t be the successful business that we are today.
**On top of all this, we will give you a package including**:
- Competitive salary starting at £21,000
- Discretionary annual bonus
- Hybrid working considered
- Up to 30 days holidays in addition to bank holidays
- Pension Scheme with matched company contributions up to 5%
- Extensive opportunities for personal and career development
- Opportunity to grow, develop and learn
- Colleague Perks at Work discount platform
- Season ticket loan
- 1 paid day to ‘give back’ to local communities or chosen charity
We strive to constantly improve the way we look after our people and have created an environment where everyone feels valued and can be themselves. We know that by having a better, more inclusive culture and a diverse group of colleagues, we can support our customers and each other in the best way possible. We also believe this goes a long way to helping us live our purpose and defines why we’re here in the first place: to help put people on a path to a better everyday life.
We’re an equal opportunities employer and we want people to join us no matter how they identify, their sexual orientation, marital or civil partner status, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.
