Customer Services Officer

4 months ago


London, United Kingdom Akton Recruitment Full time

**Customer Services Officer**

**Southwark**

**Key Accountabilities**

To deliver excellent professional and specialist services to residents in line with the Council's vision, values, resources, strategic and service priorities.

To assist the Garages Services Manager and Garages team in the management of the garages and other non-residential properties within the Homeownership portfolio by providing a range of administrative and support services.

To provide a high quality service and advice to our customers in respect of the waiting list, lettings and voids management to prospective new customers and existing customers.

Be responsible for responding to customer's enquiries, by telephone, written correspondence, or face-to-face, maintaining confidentiality at all times.

To continually improve the customer and stakeholder experience and the overall quality of all the interactions a customer has with the business unit with a view to always improving and evolving.



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