Customer Services Officer

6 months ago


London, United Kingdom Tempting Recruitment Full time

**Tempting Recruitment **are working on behalf of our client, a
**local authority **in the
**Central London region**, to recruit experienced
**Customer Services Officer. **If you are looking to increase your earnings for the year,

**Contract: 3 months**

**Salary: £16 p/h**

**Start Date: ASAP**

**Shift Pattern: 37 hours per week /**
**Monday - Friday / 9am-5pm***

**HYBRID WORKING AVAILABLE
**DUTIES**
- Raising repairs
- Logging and occasionally investigating complaint
- Chasing and investigating outstanding repairs
- Taking rent payments
- Providing housing and allocations advice to customers
- To receive and manage customer calls; Raising support tickets, to enable tracking and resolution of customer repair, housing and rent requests.
- Liaise with housing and repairs colleagues, to ensure a timely and high quality service, to our residents.

**JOB REQUIREMENTS**
- Previous experience working within a local authority or a similar organisation.
- At least 2 years’ experience within a Customer Services Officer role or equivalent.
- Educated to GCSE standard and/or relevant professional qualification/or experience.
- Experience of working in a housing or repairs environment
- Experience of delivering excellent customer service (on the phone or in person)
- Customer service telephone experience desirable

**If you are interested in this position, know anyone who would be interested in this position or would like to know more about this position or any other positions we are recruiting for, please contact Olivia at Tempting Recruitment now**

**How to Apply**:
**If you are interested in applying, please send your CV to**
**or contact Olivia on 02038544910 to discuss further.



  • London, United Kingdom The Recruitment Group Full time

    **Job Title**: Customer Service Officer **Location**: SE1, London **Working Hours** : Monday to Friday 8am to 8pm **Pay Rate**: £14.22 **You must be able to work between the hours of 8:00am to 8:00pm for in hours as part of a team. Contracted hours are 36 hours per week.** **The service is made up of three main work streams, and is responsible for...


  • London, United Kingdom Akton Recruitment Full time

    **Customer Service Officer** **Camden** **£21/hr** **Start date: ASAP** AKTON Recruitment is working closely with the local authorities and we are looking for a Customer Service Officer in the Camden area. 3 - 6 months contract. **JOB PURPOSE**: - ____________________ **MAIN DUTIES AND RESPONSIBILITIES**: - ____________________ - Provide first line...


  • London, United Kingdom 3M Resourcing Ltd Full time

    3M Resourcing are working with the local authority to recruit 8 Customer Service Officers. The service is made up of three main work streams, and is responsible for dealing with initial customer contact, via its telephony platform, on behalf of back office and technical business areas. Typically, officers will attempt a triage with a view to resolving...


  • London, United Kingdom Novax Recruitment Ltd Full time

    Customer Services Officer Camden £20 per hour (umbrella) Full Time Contract ( 3 months long) Novax Recruitment is actively seeking a Customer Services Officer in Camden. This is a contract without a scope for extension working full time hours. It is a fully office-based position The job: - Resolving queries directly or referring them where a detailed...


  • London, United Kingdom Colbern Limited Full time

    633089-6851-2460 NCD Customer Services Officer Redbridge Contract £13.03 per hour Our client is looking for an experienced Customer Services Officer. MUST HAVE A DRIVING LICENCE Customer services officers to carry out visits to our tenants. This role delivers a high-quality frontline service offer and champion the customer to drive a customer centric...


  • London, United Kingdom Page Personnel Full time

    A non-profit organisation - Role is temporary for an immediate start **About Our Client**: Our client is a renowned not-for-profit organisation based in London. Customer Service Officer: - Working in the support centre managing high volume calls and queries - Resolve customer queries in a timely and professional manner - Assist with administrative tasks,...


  • London, United Kingdom Akton Recruitment Full time

    **Customer Services Officer** **Camden** **£21/hr** **Start date: ASAP** AKTON Recruitment is working closely with the local authorities and we are looking for a Customer Service Officer in the Camden area. 3 - 6 months contract. **Role Purpose**: needs across all service areas and resolving their query directly or referring them where a detailed...


  • London, United Kingdom Bupa Full time

    Customer Service Officer **Job Description**: **Customer Service Officer** **High Street Kensington Office, London W8 5ED** **Hybrid Working (Offered after probation and training will be given in the office)** **Bank Contract** **£12. 71ph + Fantastic Benefits** **Full Time - 37. 5 hrs a week (Our shifts run between the hours of 8am and 8pm, Monday -...


  • London, United Kingdom Novax Recruitment Ltd Full time

    Contract Hackney 4 months+ £18.52 per hour umbrella We are actively seeking a Customer Services Officer with excellent working knowledge of Council Tax and local authorities council tax services. Key Skills and Requirements include: - At least 3 years experience as a Revenues Officer in both Council Tax and NDR. - Good knowledge of council tax and...


  • London, United Kingdom Akton Recruitment Full time

    **Customer Services Officer** **Southwark** **Key Accountabilities** To deliver excellent professional and specialist services to residents in line with the Council's vision, values, resources, strategic and service priorities. To assist the Garages Services Manager and Garages team in the management of the garages and other non-residential properties...


  • London, United Kingdom Novax Recruitment Ltd Full time

    **Job** - Customer Services Officer **Rate** - £15.00 per hour **Location** - Southwark **Contract** - 3 months (Hybrid) **Hours** - 36 9am - 5pm **Job** - Customer Services Officer **Rate** - £15.00 per hour **Location** - Southwark **Contract** - 3 months (Hybrid) **Hours** - 36 9am - 5pm - To be the first point of contact with callers, to respond to...


  • London, United Kingdom Akton Recruitment Full time

    **Customer Service Officer** **Southwark** **£16/hr** **Start date: ASAP** Akton recruitment is working closely with the local authorities and we are looking for a Customer Service Officer in the Southwark area. 3-6 months contract position with the chance to extend. **PURPOSE OF THE JOB** - To provide and promote a professional, high quality, customer...


  • London, United Kingdom Job Board Direct Full time

    **London Capital Credit Union ** ‘A Career That Makes a Difference’ **We call this customer services role a Member Services & Support Officer** We are looking for people to join our friendly team. London Capital is one of the UK’s largest credit unions, a not-for-profit savings and loans co-operative based near Archway tube station in north...


  • London, United Kingdom Peabody Full time

    Salary** Circa £13,700 pro rata** Location** Charlton, London** Contract type** Fixed Term** Weekly hours** 16 hours per week, Monday to Friday** **What we’re looking for**: - Do you have strong conflict resolution and problem solving skills? - Are you dedicated to providing first class customer service to our residents? - Do you thrive working as...


  • London, United Kingdom Akton Recruitment Full time

    **Customer Service Officer - Housing and Environment (emergencies)** **Southwark** **Job Role** To provide and promote a professional, high quality, front line customer focused service to all callers, processing information in response to enquiries, concerns or requests for Council services received through various channels, and ensuring that all...


  • London, United Kingdom East Midlands Railway Full time

    We are proud to be **One Team** at East Midlands Railway (EMR). We are passionate about **keeping people safe, delighting our customers**, **doing the right thing **and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,600 employees, our people are the reason we are so successful, and the Customer Service team make...


  • London, United Kingdom 3M Resourcing Ltd Full time

    3M resourcing are working with the local authority to recruit 6 Customer Service Officers. We are looking for a Customer Relationship Officer to support a busy team who work across multiple high profile work streams. We require flexible, hard working individuals who can work in a fast paced working environment and contribute to the success and growth of our...


  • London, United Kingdom Your Place Full time

    We're looking for a Customer Services Officer to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time! **About the role** Based within the customer service team, this role provides a high quality first point of contact for residents and other callers contacting or visiting...


  • London, United Kingdom Tate Full time

    **Customer Service Officer £13.00per hourInitial 3 month temp - Ongoing Temp Hybrid Working Location - London, Colindale** **Key Accountabilities** - Always Providing an excellent standard of customer care and creating a positive customer experience across all channels - Embrace a culture of performance management, customer care, equality of opportunity...


  • London, United Kingdom iWork Recruitment Limited Full time

    Contract to start on 29-08-23 until 02-09-24 with a possible extension. Looking for an officer to fit into a busy contact centre. The team is the Adult Social Care front door. They will need to demonstrate great empathy and an ability to think of their feet **Job Purpose**: To provide a prompt, efficient and professional service and demonstrate the highest...