Customer Services Officer
3 months ago
**Tempting Recruitment **are working on behalf of our client, a
**local authority **in the
**Central London region**, to recruit experienced
**Customer Services Officer. **If you are looking to increase your earnings for the year,
**Contract: 3 months**
**Salary: £16 p/h**
**Start Date: ASAP**
**Shift Pattern: 37 hours per week /**
**Monday - Friday / 9am-5pm***
**HYBRID WORKING AVAILABLE
**DUTIES**
- Raising repairs
- Logging and occasionally investigating complaint
- Chasing and investigating outstanding repairs
- Taking rent payments
- Providing housing and allocations advice to customers
- To receive and manage customer calls; Raising support tickets, to enable tracking and resolution of customer repair, housing and rent requests.
- Liaise with housing and repairs colleagues, to ensure a timely and high quality service, to our residents.
**JOB REQUIREMENTS**
- Previous experience working within a local authority or a similar organisation.
- At least 2 years’ experience within a Customer Services Officer role or equivalent.
- Educated to GCSE standard and/or relevant professional qualification/or experience.
- Experience of working in a housing or repairs environment
- Experience of delivering excellent customer service (on the phone or in person)
- Customer service telephone experience desirable
**If you are interested in this position, know anyone who would be interested in this position or would like to know more about this position or any other positions we are recruiting for, please contact Olivia at Tempting Recruitment now**
**How to Apply**:
**If you are interested in applying, please send your CV to**
**or contact Olivia on 02038544910 to discuss further.
-
Customer Service Operations Coordinator
3 days ago
London, Greater London, United Kingdom Customer Labs Full timeJob DescriptionJob Title: Customer Service Resource CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team at Customer Labs. The successful candidate will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...
-
Customer Service Operations Coordinator
3 days ago
London, Greater London, United Kingdom Customer Labs Full timeJob DescriptionJob Title: Customer Service Resource CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team at Customer Labs. The successful candidate will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...
-
Customer Service Officer
1 week ago
South West London, United Kingdom Medical Services International Limited Full timeJob Description: Customer Service OfficerHigh Street Kensington Office, London W8 5ED Hybrid Working (Offered after probation and training will be given in the office)Permanent Contract£23,500 + Fantastic Benefits Full Time – 37.5 hrs a week (Our shifts run between the hours of 8am and 8pm, Monday – Friday with Saturdays 8am to 2pm on a rotational...
-
Library Officer
5 days ago
London, Greater London, United Kingdom Shared Services Partnership Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Library Officer to join our team at Shared Services Partnership. As a key member of our library team, you will play a vital role in delivering exceptional customer service and supporting the development of our library services.Key ResponsibilitiesProvide a warm and welcoming service to...
-
Library Officer
5 days ago
London, Greater London, United Kingdom Shared Services Partnership Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Library Officer to join our team at Shared Services Partnership. As a key member of our library team, you will play a vital role in delivering exceptional customer service and supporting the development of our library services.Key ResponsibilitiesProvide a warm and welcoming service to...
-
Library Officer
1 day ago
London, Greater London, United Kingdom Shared Services Partnership Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Library Officer. As a key member of our library team, you will be responsible for delivering exceptional customer service to our diverse community, providing information and support to customers, and promoting the use of our library services.Key...
-
Library Officer
1 day ago
London, Greater London, United Kingdom Shared Services Partnership Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Library Officer. As a key member of our library team, you will be responsible for delivering exceptional customer service to our diverse community, providing information and support to customers, and promoting the use of our library services.Key...
-
Customer Service Officer
3 months ago
London, United Kingdom The Recruitment Group Full time**Job Title**: Customer Service Officer **Location**: SE1, London **Working Hours** : Monday to Friday 8am to 8pm **Pay Rate**: £14.22 **You must be able to work between the hours of 8:00am to 8:00pm for in hours as part of a team. Contracted hours are 36 hours per week.** **The service is made up of three main work streams, and is responsible for...
-
Customer Service Officer
3 months ago
London, United Kingdom Akton Recruitment Full time**Customer Service Officer** **Camden** **£21/hr** **Start date: ASAP** AKTON Recruitment is working closely with the local authorities and we are looking for a Customer Service Officer in the Camden area. 3 - 6 months contract. **JOB PURPOSE**: - ____________________ **MAIN DUTIES AND RESPONSIBILITIES**: - ____________________ - Provide first line...
-
Customer Service Officer
3 months ago
London, United Kingdom 3M Resourcing Ltd Full time3M Resourcing are working with the local authority to recruit 8 Customer Service Officers. The service is made up of three main work streams, and is responsible for dealing with initial customer contact, via its telephony platform, on behalf of back office and technical business areas. Typically, officers will attempt a triage with a view to resolving...
-
Customer Services Officer
6 days ago
London, United Kingdom Wild Berry Associates Full timeCustomer Services Officer (Floating Support) Location: Avondale Square, London Department: Community and Children's Services Contract Type: 6-month Placement Working Hours: Monday to Friday, 8am - 4pm (Office-based 5 days a week) Our client is seeking a dedicated Customer Services Officer (Floating Support) for a 6-month placement to join their...
-
Customer Services Officer
3 months ago
London, United Kingdom Colbern Limited Full time633089-6851-2460 NCD Customer Services Officer Redbridge Contract £13.03 per hour Our client is looking for an experienced Customer Services Officer. MUST HAVE A DRIVING LICENCE Customer services officers to carry out visits to our tenants. This role delivers a high-quality frontline service offer and champion the customer to drive a customer centric...
-
Customer Services Officer
3 months ago
London, United Kingdom Novax Recruitment Ltd Full timeCustomer Services Officer Camden £20 per hour (umbrella) Full Time Contract ( 3 months long) Novax Recruitment is actively seeking a Customer Services Officer in Camden. This is a contract without a scope for extension working full time hours. It is a fully office-based position The job: - Resolving queries directly or referring them where a detailed...
-
Customer Service Officer
3 months ago
London, United Kingdom Page Personnel Full timeA non-profit organisation - Role is temporary for an immediate start **About Our Client**: Our client is a renowned not-for-profit organisation based in London. Customer Service Officer: - Working in the support centre managing high volume calls and queries - Resolve customer queries in a timely and professional manner - Assist with administrative tasks,...
-
Customer Service Officers
1 month ago
London, United Kingdom TRI Consulting Ltd Full timeA Housing association is currently looking for a number of Customer Service Officers on a temporary basis for about 3 monthsKey responsibilities are as followsYour main responsibility will be to assist the Property managers and Housing officersDealing with Resident callbacksResponsible for low-level rent and service charge arrearsService charge billingFire...
-
Customer Services Officer
7 days ago
London, United Kingdom Wild Berry Associates Full timeCustomer Services Officer (Floating Support) Location: Avondale Square, London Department: Community and Children's Services Contract Type: 6-month Placement Working Hours: Monday to Friday, 8am - 4pm (Office-based 5 days a week) Our client is seeking a dedicated Customer Services Officer (Floating Support) for a 6-month placement to join their Community and...
-
Customer Services Officer
3 months ago
London, United Kingdom Akton Recruitment Full time**Customer Services Officer** **Camden** **£21/hr** **Start date: ASAP** AKTON Recruitment is working closely with the local authorities and we are looking for a Customer Service Officer in the Camden area. 3 - 6 months contract. **Role Purpose**: needs across all service areas and resolving their query directly or referring them where a detailed...
-
Customer Service Officer
3 months ago
London, United Kingdom Bupa Full timeCustomer Service Officer **Job Description**: **Customer Service Officer** **High Street Kensington Office, London W8 5ED** **Hybrid Working (Offered after probation and training will be given in the office)** **Bank Contract** **£12. 71ph + Fantastic Benefits** **Full Time - 37. 5 hrs a week (Our shifts run between the hours of 8am and 8pm, Monday -...
-
Customer Services Officer
3 months ago
London, United Kingdom Novax Recruitment Ltd Full timeContract Hackney 4 months+ £18.52 per hour umbrella We are actively seeking a Customer Services Officer with excellent working knowledge of Council Tax and local authorities council tax services. Key Skills and Requirements include: - At least 3 years experience as a Revenues Officer in both Council Tax and NDR. - Good knowledge of council tax and...
-
Customer Services Officer
5 months ago
London, United Kingdom Akton Recruitment Full time**Customer Services Officer** **Southwark** **Key Accountabilities** To deliver excellent professional and specialist services to residents in line with the Council's vision, values, resources, strategic and service priorities. To assist the Garages Services Manager and Garages team in the management of the garages and other non-residential properties...