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Library Officer

2 months ago

London, Greater London, United Kingdom Shared Services Partnership Full time
About the Role

We are seeking a highly motivated and customer-focused Library Officer to join our team at Shared Services Partnership. As a key member of our library team, you will play a vital role in delivering exceptional customer service and supporting the development of our library services.

Key Responsibilities
  • Provide a warm and welcoming service to customers, responding to their needs and queries in a professional and courteous manner.
  • Assist customers in accessing library resources and services, including books, digital media, and online databases.
  • Process memberships, manage library stock, and maintain accurate records.
  • Participate in activities and events, such as storytime sessions for children, and contribute to the development of new projects and initiatives.
  • Work collaboratively with colleagues to achieve team goals and objectives.
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • A passion for customer service and a commitment to delivering high-quality service.
  • Good IT skills, including an awareness of social media and online platforms.
  • A flexible and adaptable approach, with the ability to work varied shifts, including evenings and weekends.
  • A commitment to ongoing learning and professional development.
What We Offer

As a Library Officer with Shared Services Partnership, you will have the opportunity to work in a dynamic and supportive team environment, with access to ongoing training and development opportunities. You will also have the chance to make a real difference in the lives of our customers and contribute to the development of our library services.