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Library Officer
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Library Officer. As a key member of our library team, you will be responsible for delivering exceptional customer service to our diverse community, providing information and support to customers, and promoting the use of our library services.
Key Responsibilities- Provide a warm and welcoming service to customers, responding to their queries and concerns in a professional and courteous manner.
- Assist customers in finding information and resources, both in person and online, and provide guidance on how to use our library systems and technology.
- Process memberships, manage library stock, and perform administrative tasks as required.
- Participate in activities and events, such as story time for children, and contribute to the development of new projects and initiatives.
- Work collaboratively with colleagues to achieve team goals and objectives.
- Excellent communication and interpersonal skills, with the ability to work with people of all ages and backgrounds.
- Proven customer service experience, with a strong focus on delivering high-quality service.
- Ability to work independently and as part of a team, with a flexible approach to working hours.
- Good IT skills, including an awareness of social media and online platforms.
- Passion for customer service, with a commitment to delivering exceptional service to our community.
As a Library Officer with Shared Services Partnership, you will have the opportunity to work in a dynamic and supportive team environment, with a focus on delivering exceptional customer service to our community. We offer a range of benefits, including flexible working arrangements, opportunities for professional development, and a competitive salary and benefits package.
