Engagement and Activities Coordinator

7 days ago


Lincoln, United Kingdom Lincolnshire YMCA Full time

**Job Purpose**:
The aim of the housing team is to try to break the cycle of homelessness and support people towards independent living. The Engagement and Activities Coordinator will provide a range of engagement activities to positively impact resident’s health and wellbeing, and their journey towards independence.

This is a diverse role supporting vulnerable people with multiple and complex needs. As our Engagement Coordinator you will provide a range of support activities to engage residents in meaningful volunteering activities, work with them to coproduce our services and seek feedback in relation to our services and performance alongside ideas for developing and improving them in the future.

**Benefits**:

- Contributory Pension Scheme
- Occupational Sick Pay (Day 1 eligibility)
- Access to wellbeing services for you and your family
- Training & development opportunities
- Staff Forums
- Annual Awards/ Recognition Event
- Free DBS Checks

**Duties and Responsibilities**:

- Devise and deliver a programme of activities to engage, enthuse and motivate residents.
- Co-ordinate consultation activity within the Charity, liaising with colleagues and partner organisations where relevant, to ensure that consultation work is coordinated and achieves the required outcomes.
- Carry out survey work, including analysis and reporting of feedback.
- Assist the residents you support to access educational, occupational, recreational and volunteering opportunities.
- Refer to internal and external personal development opportunities for the residents you provide support to e.g. peer support volunteering and paid work, training opportunities, creative arts and health and wellbeing events; and actively encourage participation.
- To promote the engagement in life skills among residents and in collaboration with housing staff and other services.

**Person Specification**:

- Knowledge and appreciation of the issues faced by this client group and their complex needs.
- Experience of developing programs and plans.
- Proven experience within a customer service environment working for a Housing Association or other public service organisation, in a capacity which involved face-to-face interaction with customers.
- Excellent written communication skills & ability to write accurate and clear correspondence and reports.
- Good time management skills, ability to prioritise, work to deadlines and meet targets.
- Able to form and maintain good working relationships at all levels internally and externally.
- Able to take responsibility and work independently and flexibly.
- Use of databases, spreadsheets and word processing systems.

**Salary**:Grade B5; £24,667 (pro rata at £16,444)

**Hours**:Part-time, 25 hrs/week covering weekends, evening, bank holidays on a flexible basis so as to meet the demands of the service

**Location**:Any of YMCA Lincolnshire’s housing settings
- YMCA Lincolnshire is committed to creating a diverse environment. Our customers come from all walks of life and so do we. We recruit great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes us stronger. If you share our values and our enthusiasm, you will find a home at YMCA Lincolnshire. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability or age._

**Job Type**: Part-time
Part-time hours: 25 per week

**Salary**: £16,444.00 per year

**Benefits**:

- Free parking
- On-site parking
- Sick pay

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Work Location: In person

Reference ID: engagement-activities-coordinator



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