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Customer Service Coordinator
2 weeks ago
An exciting new Macclesfield based business venture is looking to bring in highly motivated customer service professionals to operate across its sales order process, working on behalf of cutting edge tech brands.
It is expected there will be future expansion in the company across B2B markets so a track record in this sort of work would also be welcome.
The responsibilities for the position will be split into 3 distinct areas to cover the end to send sales process:
- Sale : Creating Purchase Orders, sending orders to vendors, managing despatch / delivery.
- Post-Sale : Customer Service, query / complaint handling, coordinating returns / credit notes.
You will have excellent communication skills and high levels of professionalism when dealing with clients, partners and customers and experience of using an extensive CRM system.
There is massive potential for training and development in this role, with future progression into Product or Team Management in your future.
This is the perfect time to get into a business in its infancy, but with considerable backing and investment from international organisations.
**Job Types**: Full-time, Permanent
**Salary**: £19,000.00-£23,000.00 per year
**Benefits**:
- Additional leave
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Macclesfield, Cheshire: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (preferred)
- Order Processing: 1 year (preferred)
Work Location: In person
Reference ID: 33572
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