Customer Relations Co-ordinator
3 weeks ago
**Customer Relations Co-Ordinator**
**Salary £24,000**
**Monday - Friday 8:30pm - 5:00pm**
**Day To Day Duties**:
- Maximise all sales opportunities by promoting the highest standard of customer care.
- Processing manual credits.
- Deliverance of order acknowledgements ensuring correct prices, part numbers and realistic delivery dates.
- Maintain and develop customer and consumer records/profiles including recording information.
**About You**:
- Previous experience in a customer service role preferably with FMCG.
- Ability to work cross functionally, including colleagues in Germany and transport companies.
- Previous use of SAP and Navision desirable but not essential.
- Preferably three years previous consumer customer care experience and ideally with experience of using web chat and telephone contact with the general public.
- Sufficient knowledge in Office 365 especially Excel
**We are looking for an outgoing, bubbly personality who will fit into a small team working on site in the office. I am looking for someone adaptable to change with a can do attitude no matter what challenge they are faced with. We are looking for someoneto take on a role in a fast paced, busy environment to hit the ground running and make a positive impact on an already established role.
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