Assessment Co-ordinator

3 weeks ago

Telford, United Kingdom NHS Shropshire, Telford and Wrekin Integrated Care Board Full time

Our team is looking for a hardworking, organised, resilient and proactive person with leadership experience to undertake the role of Assessment Co-ordinator.

The successful applicant will be working in and leading a busy administration team ensuring an effective administration and business support function and co-ordinating the Continuing Healthcare assessment process. This person should have excellent communication skills, be able to organise and prioritise their own workload and have great problem solving and planning skills.

The ideal applicant should have strong computer skills including Microsoft Excel, Word, Outlook and Teams. They should also have experience of presenting complex data in clear and easy to understand formats and have great attention to detail. They will be responsible for ensuring the teams correct recording of all new referrals and information onto our patient management system and that they keep accurate and confidential records.

The post will be based in the office full time from Monday-Friday, 9am-5pm. Please note that the team will be moving to a new office in Wellington in January 2024.
- Line management of the administration team, including allocation of work, sickness management, performance reviews, appraisals, staff development, recruitment, performance management, training and daily supervision and support.
- Co-ordinate the CHC assessment booking process, allocating bookings to administrators, monitoring assessment performance and compliance with local, regional and national performance standards and ensuring assessments are arranged in a timely manner.and in accordance with the Continuing Healthcare Framework. Communicate information, trends and issues in relation to this including briefings and reports.
- Be responsible for ensuring the use of appropriate electronic and manual systems to ensure the team accurately record information and maintain the patient management system data integrity.
- Deal tactfully and sensitively with telephone enquiries received from members of the public and health professionals.
- Provide clear information on the progress of cases in response to enquiries from families, referrers and other staff regarding Continuing Healthcare cases.
- To understand relevant processes, guidance and legislation required for the role; including but not limited to Continuing Healthcare and Mental Health Act and how these relate to local guidelines.

The Individual Commissioning Team is responsible for assessment, commissioning and case management for individuals with complex health needs, including NHS Continuing Healthcare, NHS Funded Nursing Care, Mental Health Act and subsequent aftercare, hospital discharge and end of life care. All roles within the team offer opportunity to make a positive difference to the lives and experiences of those who access our services.

Job Summary
- The postholder will be accountable to the Associate Director - Individual Commissioning and responsible to/line managed by the Business Support Lead. The postholder will directly line manage the Administration Co-ordinators and indirectly line manage the IC/CHC Administrators. They will be responsible for ensuring an effective administration and assessment support process for all Individual Commissioning assessments.
- The post holder will monitor assessment performance and compliance with all local, regional and national performance monitoring standards and ensure that assessments are arranged in a timely manner.
- The postholder will be responsible for ensuring the use of appropriate electronic and manual systems to ensure the team accurately record information and maintain the patient management systems data integrity. These systems will support the team in delivering a high-quality service to patients and users and in supplying accurate timely information in regard to delivering against activity, outcome and financial targets.
- The postholder will ensure that an effective administration and business support function is maintained and that all tasks are undertaking in a timely manner.

Key Working Relationships
- Individual Commissioning management team
- Individual Commissioning team members
- Safeguarding teams
- Local Authority
- Service users and relatives
- Solicitors and other legal representatives
- Care providers from all sectors
- NHS STW colleagues
- Educational establishments
- Finance team
- Commissioning team (this list is not exhaustive)

Job Responsibilities

Communication & Relationships Skills
- To be responsive to clients, carers, care providers and other relevant individuals and organisations ensuring that queries are rapidly and appropriately addressed or diverted to the appropriate person.
- To confirm care cases, including overseeing/managing the screening of cases for presentation at panel, checking all the documents and relevant papers are properly completed and signed by the referrer and to provide a summary for panel members and record panel discussio

  • Health & Safety Co-ordinator

    5 days ago

    Telford, United Kingdom City Nine Full time

    A busy serviced accommodation company based in Wolverhampton, Telford & Shrewsbury requires a Health & Safety Co-ordinator to help keep our team and our guests safe. Duties may include: onsite Fire & Risk Assessments; Communicating important updates to housekeepers, maintenance and management; Develop improved systems and practices of working Managing H&S...

  • Care Co-ordinator

    4 weeks ago

    Telford and Wrekin, United Kingdom Telford Mind Full time

    **Care Coordinator** Telford Mind have been contracted to provide a Care Coordinator for Newport and Central Primary Care Network (PCN). Telford Mind aspire to have a diverse workforce because we strongly believe that diversity enables better organisational outcomes. We also believe that a more inclusive workplace, where people of different backgrounds...

  • Ward Sister/Charge Nurse

    5 days ago

    Telford, United Kingdom The Shrewsbury and Telford Hospital NHS Trust Full time

    Job summary An exciting opportunity has arisen to join our Paediatric Nursing team. We are looking to employ 2 x Paediatric Sisters/Charge Nurses. The successful candidate will have clinical credibility, excellent communication and organisational skills and a positive approach to change. They will assist the Ward Managers in the running of our...

  • Ward Sister/Charge Nurse

    3 weeks ago

    Telford, United Kingdom The Shrewsbury and Telford Hospital NHS Trust Full time

    Job summary An exciting opportunity has arisen for band 6 sister/charge nurse for a 12 month development/secondment post. The successful candidates will have clinical credibility, excellent communication and organisational skills and a positive approach to change. They will assist the Ward Managers in the running of our Children's Unit which consists...

  • Finance Manager

    1 month ago

    Telford, United Kingdom Culture Recruitment Ltd Full time

    **Finance Manager** **£35,000 - £45,000** **Telford** **Perm** **The Opportunity** **Duties** - Management of Sales Ledger processes including Sales invoicing, Cash Allocation, Debtor chasing, managing credit limits and legal proceedings for poor paying accounts. - Monthly Balance sheet control account review and sign off. - Monthly payroll...

  • Nursery Room Leader

    2 days ago

    Telford, United Kingdom Your Co-op Full time

    About the role: We are thrilled to announce the opening of our brand-new nursery based in Apley, Telford this September 2024! This is an exciting opportunity to join our dedicated team as we embark on this new venture. Join us at Little Pioneers and embark on a fulfilling journey as a Room Manager, where you'll not only build your career but also play...

  • Band 6 Nurse, CRHT, Telford

    14 hours ago

    Telford, United Kingdom Midlands Partnership NHS Foundation Trust Full time

    Job summary We are looking for experienced Band 6 nurses to join our supportive, friendly and professional Crisis Resolution home treatment team based in Telford. This role will entail co-ordinating and providing specialist acute crisis psychiatric intervention and expertise to service users in crisis 24 hours per day, 7 days per week, 52 weeks per...

  • Sister / Charge Nurse - Acute Medical Unit

    7 days ago

    Telford, United Kingdom The Shrewsbury and Telford Hospital NHS Trust Full time

    Job summary An exciting opportunity has arisen for an enthusiastic and motivated Band 6 Sister/Charge Nurse to support the Ward Manager and team of nursing staff within the Acute Medical Unit (AMU) / Acute Medical Assessment (AMA) and Same Day Emergency Care Unit (SDEC) at The Princess Royal Hospital, Telford. The candidate will require extensive post...

  • Nursing and Midwifery

    1 week ago

    Telford, Shropshire, United Kingdom Shrewsbury and Telford Hospital NHS Trust Full time

    This is an opportunity for an experienced orthopaedic nurse to take a role reviewing the risks of selected patients with a risk of fragility fracture, then referring them when appropriate for further investigations, and following up any medication or treatment requirements. To work autonomously communicating with patients by telephone and on inpatient...

  • CAMHS Crisis Home Treatment Support Worker

    9 hours ago

    Telford, United Kingdom Midlands Partnership NHS Foundation Trust Full time

    Job summary Children and Young People's Mental Health Services in Shropshire, Telford and Wrekin have received additional investment to improve the support available. As a result, we are excited to advertise a number of new roles, to welcome clinicians who want to work in Children's Mental Health Services. Where people are interested in applying but...

  • PA to Directors

    3 weeks ago

    Telford, Telford and Wrekin, United Kingdom Pertemps Full time

    PA to DirectorsPertemps are currently recruiting for a for a highly organised and efficient PA to join our team on a permanent basis with specific responsibility for two company directors, including the Director General. The successful candidate will be the first point of contact for the directors and will deal with a wide range of communications assessing...

  • Nursing and Midwifery

    1 week ago

    Telford, Shropshire, United Kingdom Shrewsbury and Telford Hospital NHS Trust Full time

    An exciting opportunity has arisen to join our Paediatric Nursing team. We are looking to employ 2 x Paediatric Sisters/Charge Nurses. The successful candidate will have clinical credibility, excellent communication and organisational skills and a positive approach to change. They will assist the Ward Managers in the running of our Children's Unit which...

  • Specialist Occupational Therapist

    7 days ago

    Telford, United Kingdom The Shrewsbury and Telford Hospital NHS Trust Full time

    Job summary Are you an experienced Occupational Therapist looking for an opportunity to utilise and develop your clinical skills in a specialist area? If so, this role could be for you working as part of the experienced Critical Care Therapy teams. This newly expanded team is delighted to now be able to offer Occupational Therapy within critical care...

  • Complex Needs Practitioner

    1 week ago

    Telford, United Kingdom Aquarius Full time

    You have a professional qualification in health/social care, youth and community work, or experience in an Addictions or Social Care setting, plus a commitment to complete NVQ 3 Health and Social Care or equivalent. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Complex Needs Practitioner –...

  • Manager, Quality

    2 weeks ago

    Telford, Shropshire, United Kingdom Creative Support Full time

    Do you have the vision, expertise and person-centred values to be able to make a real difference to the lives of people with mental health support needs in high quality services in Telford? We have an exciting role for a proactive mental health recovery practitioner with leadership and management skills to manage mental health supported living services...

  • Manager, Quality

    7 days ago

    Telford, Shropshire, United Kingdom Creative Support Full time

    Do you have the vision, expertise and person-centred values to be able to make a real difference to the lives of people with mental health support needs in high quality services in Telford? We have an exciting role for a proactive mental health recovery practitioner with leadership and management skills to manage mental health supported living services...

  • Complex Needs Practitioner

    1 week ago

    Telford, Telford and Wrekin, United Kingdom Aquarius Full time

    You have a professional qualification in health/social care, youth and community work, or experience in an Addictions or Social Care setting, plus a commitment to complete NVQ 3 Health and Social Care or equivalent. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Complex Needs Practitioner –...

  • Manager, Quality

    2 weeks ago

    Telford, Shropshire, United Kingdom Creative Support Full time

    Do you have the vision, expertise and person-centred values to be able to make a real difference to the lives of people with mental health support needs in high quality services in Telford? We have an exciting role for a proactive mental health recovery practitioner with leadership and management skills to manage mental health supported living services...

  • Nursing and Midwifery

    1 week ago

    Telford, Shropshire, United Kingdom Shrewsbury and Telford Hospital NHS Trust Full time

    An exciting opportunity has arisen to join our Paediatric Nursing team. We are looking to employ 2 x Paediatric Sisters/Charge Nurses. The successful candidate will have clinical credibility, excellent communication and organisational skills and a positive approach to change. They will assist the Ward Managers in the running of our Children's Unit...

  • Telehandler

    1 month ago

    Telford, United Kingdom Thorn Baker Group Full time

    The Role : Operate allocated plant to remove and transport materials around site and in accordance with the project aims. Operate in accordance with risk assessments (and carry out your own risk assessments where applicable) Regularly check and inspect allocated vehicle or plant in order to ensure its reliability and good appearance. Co-operate with All...