Complex Needs Practitioner

2 weeks ago


Telford, United Kingdom Aquarius Full time

You have a professional qualification in health/social care, youth and community work, or experience in an Addictions or Social Care setting, plus a commitment to complete NVQ 3 Health and Social Care or equivalent. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Complex Needs Practitioner – Gambling.

Aquarius is a charity that helps people and communities overcome the harm caused by alcohol, drugs and gambling. Right now, we’re looking for a self-confident and energetic individual with a good understanding of gambling, substance misuse and health related issues, to provide a vital support service for individuals with gambling related needs.

Working flexibly across the community and within multi-agency partnership settings on an outreach basis, we’ll rely on you to engage people in a variety of interventions, using a person-centred approach. A core part of the role will involve addressing holistic support needs that could include employment related issues, family work interventions, issues of exploitation, physical and emotional health, domestic abuse and support to engage in rehabilitation. Whatever it takes, in fact, to empower them to reduce risk, increase resilience and achieve positive outcomes.

To succeed, you’ll need significant experience of engaging effectively with clients in an addictions or social care setting. You’ll also need knowledge of primary, secondary and other outreach settings and a good understanding of the functional model. Used to liaising with voluntary and statutory agencies and health professionals, you have a flexible approach and lots of initiative. You also have good IT skills (particularly Microsoft Office) and are willing to travel throughout the area in order to get the job done.

You will hold a caseload of complex cases requiring a case co-ordination approach. Requiring you to complete all recording and case management administration for your caseload accurately and promptly,

Providing screening, co-produced assessment, psychosocial interventions, integrated and outcome focussed care planning, after-care support, and onward transition to other services as required You’ll also need a flexible approach, excellent record keeping and report writing skills and a willingness to work flexibly across the community and within our multi-agency partnership settings, on an outreach basis. Due to the geographical area of the role, a driving licence and access to a car is desirable

We have two positions available covering both Telford and Shropshire. Due to the geographical area of the role, a driving licence and access to a car is desirable

This is a permanent full-time role requiring the post holder to work 37 hours per week.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

To apply, please send a CV and covering letter explaining why you feel you are right for the role.

Aquarius is a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius will become a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation, of which Aquarius will remain a subsidiary.



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