Aftersales Coordinator

Aftersales Co-ordinator Working for a family run machine supplier who have been established for over 70 years. Aftersales Co-ordinator Objective: To field and manage all service and repair requests from customers in a timely manner. Liaising internally with Service and Sales Departments on opportunities and requirements to support business growth. Primary Responsibilities: Develop and maintain relationships with personnel at all levels within customer organisations. Co-ordination of service department. Follow up any Third Parties support and contractors. Internal reporting of Service department key numbers. Updating of systems Ensuring issues and service-related queries are responded to and resolved within target timeframes. Produce quotations. Liaise with suppliers and process documentation of export orders. Liaise with customers and process servicing requirements. Provide technical support to customers. For a full role specification please contact 3Recruit.

TPBN1_UKTJ

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