Accommodation Assessment

5 months ago

London, United Kingdom Cleantech People Full time

**What's involved with this role**:
**Job Ref: Lewisham RQ1257022**

**_A Basic DBS disclosure is listed as a requirement for this role_**

An Accommodation Assessment & Lettings Officer - Housing, is needed to be responsible for the allocation of emergency temporary accommodation, setting up rent accounts and discharging interim and full housing duty.

A good understanding of the Homelessness Reduction Act 2017 is required along with experience with delivering a front-line service to vulnerable clients. They will serve as a point of contact for clients placed in emergency accommodation ensuring that appropriate offers of accommodation are made and all queries are responded to in a timely manner.

**Key Responsibilities**:

- To arrange emergency, temporary accommodation placements and make appropriate referrals into supported accommodation, ensuring all placements and referrals are carried out in a timely manner, making the best use of all available housing stock at all times.
- To make offers of properties in line with Housing legislation and make robust decisions to discharge duty where necessary that will withstand legal scrutiny.
- Arrange emergency accommodation on behalf of other Council services, including Children’s Social Services and Adult Social Care as and when required
- Co-ordinate available properties in the private rented sector and in conjunction with Housing Caseworkers, identify highest priority households to be put forward for Direct Lets to prevent and relieve homelessness.
- To ensure high quality offers, suitability and discharge of duty decisions are made in a timely manner relating to offers of properties (temporary accommodation & private rented properties)
- To work proactively to find an appropriate housing solution to bring the Council’s ‘relief’/ full housing duty to an end
- Ensure compliance with relevant legislation and guidelines so that accommodation is allocated based on need and all offers of accommodation are suitable
- Proactively contribute to the council’s action plan to reduce the number of households in temporary accommodation by monitoring and maximising move on opportunities from temporary accommodation and supported housing.
- Ensure accurate records are maintained of those in all types of emergency, temporary and supported housing, maintaining statistical information for local and central government statistical returns.

**To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.**

**_If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity._**

**Other “Essential Requirements” - Please check to ensure that your CV addresses the following items**:
**Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.**

**Qualifications**:

- 5 GCSEs A - C grade including Mathematics and English or equivalent experience in a housing, social policy or a related work area

**Experience**:

- Experience of working in a customer demand led business in the public or private sector
- Experience of dealing sensitively with distressed or challenging customers/service users
- Experience of working with landlords and managing agents to access void properties and to refer clients
- Experience of administrative systems and office work
- Experience of responding to correspondence and resolving complaints
- Effectively programming/prioritising/planning own workload
- Experience of achieving performance targets and meeting departmental performance objectives
- Self-motivated and able to work with a caseload to achieve targets and continuous improvement

**Knowledge & skills**:

- Excellent knowledge and detailed understanding of Homelessness Reduction Act 2017 and other relevant housing and homelessness legislation, case law and guidance
- Knowledge of Landlord and Tenant Legislation, the Housing Act 1985 and Protection from Eviction Act 1977
- Suitability and affordability assessments for accommodation provided under homelessness provisions
- Good knowledge of the management of voids and lettings practices
- Comprehensive understanding of the needs of vulnerable people and how their needs can be met, including their social, emotional and wellbeing needs

Am **Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV

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